Fast friendly quality service with a smile .Thanks much
2/22/2026
Michael J. VERIFIED CUSTOMER
Daniel Whittingham does an excellent job. Clear constant communication is one of his best strengths.
2/22/2026
Dayna M. VERIFIED CUSTOMER
Shedrick is awesome and professional. I appreciate the help that he provides when i visit Lexus. Great great customer service
2/22/2026
Jacqueline P. VERIFIED CUSTOMER
Excellent service
2/21/2026
Kristen R. VERIFIED CUSTOMER
First time going to JM Lexus.
Thank you for your help Daniel
2/21/2026
Albert C. VERIFIED CUSTOMER
Joe was excellent as always.
2/21/2026
Joan R. VERIFIED CUSTOMER
Joe is terrific!
2/21/2026
John R. VERIFIED CUSTOMER
Shedrick was great to work with.
2/21/2026
Susan A. VERIFIED CUSTOMER
John was very professional the problem was sitting outside on a bench for 25 mins waiting for my car to be brought up from the service area. My key fob was use to locate my car which could not be found by visual means. Then after waiting 5 hours for the car it wasnt washed. A voucher was given to a local carwash but after waiting that long for my car Im not then going to ho to a separate location to have it washed. Last 3 visits we are told about the carwash not functioning… please fix it
2/21/2026
Joel K. VERIFIED CUSTOMER
Joseph is an excellent representative for JM Lexus. His experience in service and as a former technician enhance the interface. I did my 10/20 service at JM and look forward to my next service
When I return to Florida next year.
2/21/2026
Stephanie S. VERIFIED CUSTOMER
Excellent Service
2/21/2026
Lisa G. VERIFIED CUSTOMER
Luis was great and efficient!! Great service thank you!
2/21/2026
Adam B. VERIFIED CUSTOMER
Xavier was professional and friendly. I’m not sure why it took 5.5 hours to do 100 mile service and balance the wheels. I arrived at 7:25am for a 7:30 appointment and left at 12:55pm
2/21/2026
Michael V. VERIFIED CUSTOMER
Excellent service and care
2/21/2026
Raymond A. VERIFIED CUSTOMER
I really appreciate it Ad’s patience and willingness to listen to my concerns and do what he could to take care of them.
2/21/2026
Marc H. VERIFIED CUSTOMER
Was waiting and never got a call, after 3 hours I called and the car never went in as they thought I was not waiting. I specifically told the person I was waiting and she confirmed. Y cell phone number. Had to wait another 45 minutes to get my car completed. Then when picking up my car I was told it was “over there” pointing.. couldn’t find it so after 10 minutes I asked an outside service person who said it’s usually over there. It wasn’t “over there” and he walked to the back somewhere and 10 minutes later he came out with my car. The outside was pretty dirty and I asked don’t you wash cars and he said, the machine is broken. Overall very, very disappointed in my first Lexus service here on my new Lexus.
2/21/2026
Michael T. VERIFIED CUSTOMER
Great customer service
2/21/2026
Vickie V. VERIFIED CUSTOMER
Wendy was amazing. Great customer service!
2/20/2026
Laurie P. VERIFIED CUSTOMER
Joe Storozynsky was great. Great service technician