Sam is one of a kind! We always ask for him because he excellent at what does. Perhaps more important, he's a great human being. Thank you, Sam!
3/25/2026
Elizabeth D. VERIFIED CUSTOMER
For a decade and a half Carlos Nunez took care of my husband and I by taking care of our Lexus hybrid. Omar was just as personable, concerned, attentive to detail, and efficient as Carlos. Comparing Omar to Carlos is about the highest compliment I could pay anyone. JM Lexus, thank you for hiring such wonderful people.
3/25/2026
Larry M. VERIFIED CUSTOMER
Absolutely will
3/25/2026
Kurt L. VERIFIED CUSTOMER
Maico was great.
3/25/2026
Robert R. VERIFIED CUSTOMER
Very satisfied!
3/25/2026
Carole I. VERIFIED CUSTOMER
We are very pleased with the great service at JM. Luis took great care of us and explained everything that was involved with our car. He kept us posted with timing and was an absolute pleasure to work with. We are always confident that we are in great hands at JM.
3/25/2026
Natalie L. VERIFIED CUSTOMER
John Nahar is the most knowledgeable,
Organized, service advisor I have ever used.
He is Honest, tells you all the information about your car, realistically. He always is available at the time of your appointment and describes all that need to be serviced.
He is the BEST!!!!! NATALIE TAKIFF- LIEBER.
3/25/2026
Cheryl S. VERIFIED CUSTOMER
I was once head of the Customer Service Department at BellSouth Mobility, and I can say with confidence that Omar is worth his weight in gold. He consistently goes above and beyond to ensure complete customer satisfaction.He’s an asset to JM Lexus
3/25/2026
Penny B. VERIFIED CUSTOMER
Maico was very helpful. We spent way more than anticipated for a car with only 27,000 miles, but it is what is.
Thank you!
3/25/2026
Jose M. VERIFIED CUSTOMER
John Nahar impressed me as a consultant.
3/25/2026
Lester D. VERIFIED CUSTOMER
Xavier handled our business and l appreciated the discount for the repair.
I am leaning towards JM Lexus on our next car purchase. But we’ll have to see how things are going in the near future.
Thank you, guys
3/25/2026
Natvarlal P. VERIFIED CUSTOMER
Good service and agent Wendy
3/25/2026
Amy H. VERIFIED CUSTOMER
It took 2 hours to do the 10k mile service. I was told 60-90 min, and it was 2 hours. After 1 hour, I received a text saying that it was complete and paperwork was finalized, but it wasn't until a whole hour later that I was actually called to get my vehicle. My car wasn't even fully washed, the windows were visibly dirty. It was ridiculous.
3/24/2026
Miriam W. VERIFIED CUSTOMER
Joe has been always very professional and courteous and described everything to me in detail regarding my cards needs ..always a satisfied customer
3/24/2026
Stephanie T. VERIFIED CUSTOMER
He made the service appointment so easy, friendly with wtop notch service
3/24/2026
Steven B. VERIFIED CUSTOMER
Adrian was extremely helpful throughout the process today. He is a credit to your organization.