Chauncey wa very personable, helpful, and efficient
3/27/2026
Sotiri J. VERIFIED CUSTOMER
Daniel explained in detail what work with time with the car and what future work would be needed and explain very clearly why I needed be needed, and he was very polite, courteous, and professional
3/27/2026
Yves J. VERIFIED CUSTOMER
The service was performed and completed to my satisfaction.
3/27/2026
Dennis U. VERIFIED CUSTOMER
As expected another great service experience. Juan's professionalism showed through from his greeting, his detailed explanation of the process and most importantly his thorough review of additional items that need to be corrected. As service advisors go he scored at the top of the chart.
He is a keeper, I know Jim Moran would be proud of Juan knowing that JM Lexus reputation lives on.
Dennis U
3/27/2026
Barbara F. VERIFIED CUSTOMER
Joe is wonderful
3/27/2026
Jennifer R. VERIFIED CUSTOMER
Joe is the best!
3/27/2026
Sam M. VERIFIED CUSTOMER
John is always courteous and has excellent knowledge of Lexus products.i always have a great experience with him.
3/27/2026
Paul P. VERIFIED CUSTOMER
Delilah is an asset to JM Lexus. Very efficient and courteous.
3/26/2026
Sally S. VERIFIED CUSTOMER
Good service
3/26/2026
Debbie R. VERIFIED CUSTOMER
Sam Lamas was exceptional and very accommodating with my tire emergency.
3/26/2026
Jose A. VERIFIED CUSTOMER
Excellent service!
3/26/2026
Donna H. VERIFIED CUSTOMER
Mr. William was professional and wonderful to work with.
Thanks for the service.
Keith Hardy
3/26/2026
Rodolfo B. VERIFIED CUSTOMER
Very nice service
3/26/2026
Shelly R. VERIFIED CUSTOMER
Shedrick is exceptional and the reason I drive 2 hours for service!!!
3/26/2026
Carl S. VERIFIED CUSTOMER
Wendy is great! She’s personable, professional, and very good at her job
3/25/2026
Denise E. VERIFIED CUSTOMER
I'm satisfied with the service
3/25/2026
Venus P. VERIFIED CUSTOMER
John was very thorough and courteous
3/25/2026
Noel J. VERIFIED CUSTOMER
Thank you for everything brandon. lexus always does the best on quality. Appreciate the services.
3/25/2026
William M. VERIFIED CUSTOMER
I was very satisfied with the service provided by Justin. However, the service order that Justin submitted was not the same that Alex received. Consequently, the problem I had with my car was not fixed inspite of the fact that I was told the car was ready for pickup. When I arrived to get my car, I noticed the mistake with the work order. It was corrected and the car was taken back into repair. Alex and Diego were extremely helpful in correcting the erroneous work order.