Adrian is Top of the Top in Service and quality concern!
5/12/2026
Maria C. VERIFIED CUSTOMER
Joe did a great job
5/12/2026
Shira F. VERIFIED CUSTOMER
Justin was great!
5/12/2026
Marcia L. VERIFIED CUSTOMER
Chauncey was amazing! Best customer service I’ve ever received!
5/12/2026
Robert P. VERIFIED CUSTOMER
He was very courteous, very helpful and my time of need. He was right there for me. I think he was fabulous.
5/11/2026
Edward S. VERIFIED CUSTOMER
Very professional service. Courteous, knowledgeable. A pleasure to be part of the JM Lexus team.
5/11/2026
Amy B. VERIFIED CUSTOMER
He never looked me in the eye and seemed happiest to get me away from his desk. Maybe because it was a free service from buying my car. I don’t know. He was efficient but very cold.
5/11/2026
Demetria M. VERIFIED CUSTOMER
Justin and the technition
Was professional and informative.
5/11/2026
Shaun J. VERIFIED CUSTOMER
Maico was amazing, excellent service.
5/11/2026
Michelle K. VERIFIED CUSTOMER
Leo was great, very professional, friendly and knowledgeable. Time waiting was reasonable Leo did say one hour and a half and it was done around that time. They even washed my car. Very pleased customer.
5/11/2026
Daphkare F. VERIFIED CUSTOMER
My service was pretty long in wait but MJ my service advisor was able to help with making my experience better. His counterpart Juan was able to assist as well when MJ was with another customer. Mj called me after the service to make sure all was good and I appreciate that.
5/11/2026
Keith H. VERIFIED CUSTOMER
Wendy was great.
5/10/2026
Lotoya C. VERIFIED CUSTOMER
Xavier is consistent with delivering excellent service, He deserves a promotion.
5/10/2026
Natania M. VERIFIED CUSTOMER
Great
5/10/2026
Elissa G. VERIFIED CUSTOMER
Very professional, thoughtful, kind and explained everything to my knowledge.
5/10/2026
Sonia F. VERIFIED CUSTOMER
He’s exceptional
5/10/2026
Garry G. VERIFIED CUSTOMER
Wendy is friendly and provides proactive advice.
5/10/2026
Marie L. VERIFIED CUSTOMER
Good service from Omar
5/9/2026
David E. VERIFIED CUSTOMER
Maico answered all questions and solved all issues with patience & respect.
5/9/2026
Jeffrey M. VERIFIED CUSTOMER
Omar was great
He was professional and a pleasure to deal with
I look forward to having him as my new service advisor going forward
Thank you