Thank you for the job performed in my Lexus. Thank you Joe.
God bless you all!!!
5/31/2025
Harris K. VERIFIED CUSTOMER
Very professional. I was very comfortable with whole experience of having my car serviced.
5/31/2025
Robert N. VERIFIED CUSTOMER
One of the best service attendant I have ever had, great company employee, she was direct, honest and took care of my vehicle need . Love JM Lexus , it's a special place to me and family .
5/31/2025
Mabel M. VERIFIED CUSTOMER
I am very happy,services is always excellent .
5/31/2025
Aaron F. VERIFIED CUSTOMER
Sam was wonderful to work with in every way, and I hope to work with him in the future. He was kind professional and was most eager to help us. We were grateful to work with him.
5/31/2025
Catherine B. VERIFIED CUSTOMER
Not aware had to purchase new tire until went to pick up car - impression would be able to plug
5/30/2025
Lori O. VERIFIED CUSTOMER
None at this time
5/30/2025
James G. VERIFIED CUSTOMER
Even though I made an appointment well in advance, I was made to wait a half hour before even speaking to Danial Whittingham. No one came to me to let be know there would be a delay. I was just made to wait. When I finally met with Daniel, he said the total time for the service would be one and a half to one and three quarters of an hour. All told I was there for two and a half hours. The only explanation given by Daniel was that he was **** with another customer. In other words, his problem dealing with a customer became my problem. I would have expected that one of the other dozen service managers there could have covered for him, but that didn’t happen. I did receive a call and apology from Karen Reiner, which I appreciated. It calmed me down but didn’t excuse the service I received.
5/30/2025
Andras M. VERIFIED CUSTOMER
The overall experience was pleasant, the job was finished under the time it was promised. The car was washed and vacuumed. Wendy went out of her way to help me with some problems I had with setting up the radio.
5/30/2025
Verlende P. VERIFIED CUSTOMER
good
5/30/2025
Chacko V. VERIFIED CUSTOMER
None
5/30/2025
Jeanne B. VERIFIED CUSTOMER
Very professional and got my car serviced in a timely fashion
5/30/2025
Sais M. VERIFIED CUSTOMER
Great as Always
5/30/2025
Rhonda K. VERIFIED CUSTOMER
Adrian was great
5/30/2025
Ean C. VERIFIED CUSTOMER
The pressure of my tires was adjusted from the manufacturer-recommended 33 psi to 38 psi. The car was washed but the tires had no tire shine applied.
5/30/2025
Jed B. VERIFIED CUSTOMER
I'm very pleased with Joseph Storozynsky I have total trust in his opinions He has the knowledge and experience That makes me very comfortable...
5/30/2025
Christy S. VERIFIED CUSTOMER
He is an amazing person always helping in any way he can works hard. You have truly an amazing hard working employee I'm so grateful every time I come he goes above and beyond. Thank you joe
5/30/2025
Ms Michelle. VERIFIED CUSTOMER
Carlos Nunez has been my service advisor for over 13 years and that is why I keep leasing Lexus‘s. His attention to detail, wonderful personality, and warmth are so appreciated! Thank you so much, for all of your assistance for the past 13 years!
5/30/2025
Bonnie P. VERIFIED CUSTOMER
Delilah was a pleasure to speak with. She listened to me speak and offered help to the best she could. She offered exceptional customer service.
5/30/2025
Howard L. VERIFIED CUSTOMER
Joseph has been my service advisor for a couple of years and I have never been disappointed!!