This experience was a good one. Ryan was very friendly & my car was ready sooner than I expected
6/1/2025
Theresa B. VERIFIED CUSTOMER
Wendy was amazing
6/1/2025
Karen W. VERIFIED CUSTOMER
Great place
6/1/2025
Paulson K. VERIFIED CUSTOMER
Thank you Ramesh.i had to travel and could not keep the appointment . Have a. Sàfe day
6/1/2025
Ann B. VERIFIED CUSTOMER
This service took almost 3 hours . JM books too many vehicles at one time. Very disappointed.
6/1/2025
Logan G. VERIFIED CUSTOMER
Home away from home.
6/1/2025
Betty B. VERIFIED CUSTOMER
Very pleased with service
6/1/2025
Doody J. VERIFIED CUSTOMER
Anderson was great!
5/31/2025
Elizabeth V. VERIFIED CUSTOMER
Great experience
5/31/2025
Antashia B. VERIFIED CUSTOMER
N/A
5/31/2025
Edwin R. VERIFIED CUSTOMER
The Best Service.. that's what happens when you buy a LEXUS ???????? YOU STAY SATISFIED..
5/31/2025
Dravid M. VERIFIED CUSTOMER
Superb experience
5/31/2025
Rebecca N. VERIFIED CUSTOMER
My service person was great, but I was unhappy with two
Changes JM Lexus has made with there service:
1. Communicating to me via text is very impersonal. The reason I liked JM Lexus before was that the service was so great when my car was needing other services I would receive a call not a text. I’m not educated enough with cars to know what a video means. I needed someone to talk to me directly which your service man finally did, but this was not his fault. It’s the way that you have changed your service.
2. When I was upstairs in the waiting area, the radio station was Spanish speaking not English.
5/31/2025
Jocelyn G. VERIFIED CUSTOMER
Justin is exceptional
5/31/2025
Carol K. VERIFIED CUSTOMER
Thank you Daniel!
5/31/2025
Maria S. VERIFIED CUSTOMER
Very good. Kept us informed
5/31/2025
Michael M. VERIFIED CUSTOMER
5 Star service as always from Daniel and your team!
5/31/2025
Fazeena A. VERIFIED CUSTOMER
Glenn was great!
5/31/2025
Eduardo B. VERIFIED CUSTOMER
Na
5/31/2025
Imogene K. VERIFIED CUSTOMER
Communication issue!!! I have to keep calling about the status of my vehicle.