He was a good communicator kept me informed at all times and sent a very nice man out to give me a loaner car
7/17/2025
Jose A. VERIFIED CUSTOMER
Joe Thanks for your great professional assistance!!
7/17/2025
Janet S. VERIFIED CUSTOMER
Ryan did an excellent job helping me!
7/17/2025
John M. VERIFIED CUSTOMER
Wonderful.
7/17/2025
Katty C. VERIFIED CUSTOMER
Very good
7/17/2025
Robert I. VERIFIED CUSTOMER
Carlos is a true professional. Very customer focused and highly knowledgeable concerning all aspects of the Lexus brand of vehicles.
7/17/2025
Jackie R. VERIFIED CUSTOMER
Courteous and professional
7/17/2025
Hai Lan. VERIFIED CUSTOMER
Great job and thanks for your help with
7/17/2025
Charles R. VERIFIED CUSTOMER
Great work
7/17/2025
Michael M. VERIFIED CUSTOMER
Carlos is tribute to your excellence as the finest dealership experience I have ever had.
Mike Moldof
7/17/2025
Helene A. VERIFIED CUSTOMER
Omar did an outstanding job making us comfortable.
Omar will be our new advisor to replace John.
As always we are proud and loyal to be JM Lexus family
Helene A
7/17/2025
Kerene R. VERIFIED CUSTOMER
Shedrick was all around AMAZING!!! Since the start of my vehicle issue to the end. He was very patient, understanding, ACCOMMODATING, professional, efficient and most of TRANSPARENT about everything regarding my service needs. He is a fine example of what customer’s experience should be like. I was overall very pleased and enjoyed working with him and I look forward to working with him again. Great job!!!
7/17/2025
Aniceto A. VERIFIED CUSTOMER
Excellent customer service by Sam Lamas,thank you
7/17/2025
Paul H. VERIFIED CUSTOMER
Joe is pleasant, responsive, knowledgeable and a pleasure to work with.
7/17/2025
Judith C. VERIFIED CUSTOMER
Carlos Nunez is always pleasant, courteous and professional. He is then reason I use JMLexus service and drive the brand for over 25 years.
7/17/2025
Jemel C. VERIFIED CUSTOMER
loved leo
7/17/2025
Emily B. VERIFIED CUSTOMER
Although there was a little hiccup in my service, Justin was very professional and understanding with my concerns. He did the best he could do and I would recommend him to anyone. His overall service was excellent.