Thank you Ryan for doing a great job on my car. You all do a great service. Keep up the great job.
7/19/2025
Lindsay B. VERIFIED CUSTOMER
Daniel is a great advisor. Always efficient and courteous.
7/19/2025
Fumi T. VERIFIED CUSTOMER
It was my first time seeing Carlos and I have full confidence in him as an advisor i trusted what he was saying and he fulfilled a request of ensuring I was able to have my car back as soon as possible or ensuring I had a loaner the size equivalent to my RX as I had an important errand for my son.
Carlos is great, everyone seems to brighten up around him, and he truly provides top notch service as an advisor. I will be going to him from now on.
7/19/2025
Lorna P. VERIFIED CUSTOMER
I was completely satisfied with his presentation
7/18/2025
Rosemarie J. VERIFIED CUSTOMER
My associate Daniel was excellent. I received excellent hospitality and his knowledge was superb.
This was a job well done and I was completely satisfied.
7/18/2025
Yajing C. VERIFIED CUSTOMER
Excellent service
Thank you very much
7/18/2025
Martha F. VERIFIED CUSTOMER
thank you!
7/18/2025
Yisroel S. VERIFIED CUSTOMER
Delilah is knowledgeable, responsible, caring and an absolute pleasure.
7/18/2025
Denis Y. VERIFIED CUSTOMER
Good job
7/18/2025
Uris M. VERIFIED CUSTOMER
Finally got a service advisor that cares. Previous advisors weren’t customer friendly and showed concerns like Wendy. She was very informative and stayed on top of the services until the job was completed. She’s a wonderful asset to JM Lexus. It would be a pleasure to respond to the survey.
7/18/2025
Brian G. VERIFIED CUSTOMER
Great service
7/18/2025
Gary G. VERIFIED CUSTOMER
maico is one of the best service advisors top
7/18/2025
Elena G. VERIFIED CUSTOMER
Everything was done on a timely manner.
7/18/2025
Gaye H. VERIFIED CUSTOMER
Thank you
7/18/2025
Patrick B. VERIFIED CUSTOMER
I’m very satisfied with the service .
7/18/2025
Jordan W. VERIFIED CUSTOMER
Carlos is the best! JM service is excellent!
7/18/2025
Barry B. VERIFIED CUSTOMER
Great service
7/17/2025
Catherine L. VERIFIED CUSTOMER
Only thing not happy with is didn’t receive detail of my bill and It was suggested that I need a few things. One for example was a battery and was quoted a price of approx $300.
I agreed to do it and then it was covered under warranty. Shouldn’t I have been told upfront what was covered under warranty ? If I said no to the battery I would have gotten stuck and paid for it elsewhere. What else would have been covered that I didnt do??
7/17/2025
Mark T. VERIFIED CUSTOMER
Adrian did a terrific job
I am totally satisfied with his performance.