Friendly and knowledgeable staff, efficient service. Thank you so much!
9/5/2025
Gary C. VERIFIED CUSTOMER
Joe was extremely friendly and took care of me last like a member of his family.
9/5/2025
Jim R. VERIFIED CUSTOMER
On time and properly repaired. Thanks!
9/5/2025
Micheal H. VERIFIED CUSTOMER
Daniel was extremely helpful and very knowledgeable about what I needed to get done at my appointment
Great job
9/5/2025
Marlene G. VERIFIED CUSTOMER
Sam treated us like a valued customer. He kept us updated on progress
Of our services .
9/4/2025
Effie G. VERIFIED CUSTOMER
From start to finish the experience was like none that I’ve experienced at a Lexus dealership
The person I spoke to to make the appointment was rude. No loaner, my maintenance plan through Lexus isn’t accepted at JM. I sat in an overcrowded waiting area. I have zero plans to return. I’ll be finding another dealership. Especially after being told to call an 800 number and maybe I can pay more for another maintenance plan that I’ve already paid for. NO THANK YOU
9/4/2025
Norman G. VERIFIED CUSTOMER
Adrian Todd is an excellent service advisor. He gave me honest advice that I could trust in the repair of our Lexus RX 350
9/4/2025
Kereen B. VERIFIED CUSTOMER
The service was phenomenal, My service advisor kept me informed every step of the way. He explained in details what needed to be done.
9/4/2025
Stephen W. VERIFIED CUSTOMER
Carlos Nunez is the best service advisor I’ve ever had at any car dealership over the last 50 years
9/4/2025
Matthew D. VERIFIED CUSTOMER
Thanks for being awesome
9/4/2025
Jorge A. VERIFIED CUSTOMER
The no service no provided directly by Mrs Wendy was outstanding, the extra mile was going back to the carwash and taking the car out for me. Apparently there was a long line going out. ????
9/4/2025
Carolyn S. VERIFIED CUSTOMER
Wendy tracked us down…didn’t hear my phone ring!!
9/4/2025
Robert K. VERIFIED CUSTOMER
Joseph was great
9/4/2025
Paul M. VERIFIED CUSTOMER
Yes
9/4/2025
Dina R. VERIFIED CUSTOMER
Louis was very knowledgeable and very helpful. Excellent customer service.
Thanks Louis!
9/4/2025
William H. VERIFIED CUSTOMER
He was knowledgeable, prompt and provided an excellent level of service.
9/4/2025
Marlene S. VERIFIED CUSTOMER
Love Joseph
9/4/2025
Robert C. VERIFIED CUSTOMER
As always Luis does a great job. Thank you Luis
Robert C