Everything went as promised but it took more than 2 hours for a 10,000 mile tune up.
8/30/2025
Fangming X. VERIFIED CUSTOMER
Very good experience with Luis and Dario for services and trade in for a new Lexus car!
8/30/2025
Liza B. VERIFIED CUSTOMER
He was kind and even helped me out with changing my key battery
8/30/2025
Charles M. VERIFIED CUSTOMER
All went well. I’m very happy to see you brought back breakfast. Thank you.
8/30/2025
Jose M. VERIFIED CUSTOMER
Carlos has the gift of making you feel at home
when you visit the dealership.
8/30/2025
Samuel A. VERIFIED CUSTOMER
I was met at the door by Karen. She was very pleasant and welcoming. She guided me to The service manager Adrian Todd. I met him for the first time. He was very patient and courteous. He made sure that the necessary service updates were addressed and also that my input was valued.
8/30/2025
Thomas W. VERIFIED CUSTOMER
My service rep, Wendy, was awesome!!
She helped me with getting my oil changed
with a coupon. I will ask for her at my next
service appointment.
8/30/2025
Wesly S. VERIFIED CUSTOMER
.
8/30/2025
Barbara S. VERIFIED CUSTOMER
Wendy exhibits nothing but true professionalism. Knowledgeable, courteous and compassionate. JM Lexus should be proud to have Wendy part of the JM family.
8/30/2025
Louis M. VERIFIED CUSTOMER
On time excellent service as usual.
8/30/2025
Marvin O. VERIFIED CUSTOMER
Excellent service
8/30/2025
Janae K. VERIFIED CUSTOMER
It was great
8/30/2025
Lynn T. VERIFIED CUSTOMER
I came in to have the tire pressure checked. We had been away for three weeks and all of a sudden I’m getting a tire pressure notification on the dash. All four tires registered 28 psi. I was stymied Anyway, it’s a new vehicle with only has 2689 miles on it. I couldn’t imagine that the all four tires would have a problem. Brought the car in, the tires checked out fine, so, I am on the road again. Looking forward to enjoying my car more. Thank you for the terrific service. Thank you Maico.
8/30/2025
Maureen T. VERIFIED CUSTOMER
Above and beyond. Service with a smile. Wendy was very knowledgeable and provided exceptional service in an extremely timely manner. I was in and out in a hour today. Thank you.
8/29/2025
Mark B. VERIFIED CUSTOMER
Helped tremendously
8/29/2025
Barbara M. VERIFIED CUSTOMER
Xavier was great to deal with.
I will ask for him again when I come back for service.
Thank you.