Daniel is very knowledgeable about the Lexus brand and very pleasant to work with
9/7/2025
Michael T. VERIFIED CUSTOMER
Joe did an excellent job for me was very diligent to make sure my vehicle is serviced properly
9/6/2025
Maria D. VERIFIED CUSTOMER
I am not satisfied with the service I received. I paid $140 for a diagnostic, but the report did not include the DTC error codes from my vehicle. Instead, I was given an inflated estimate with expensive parts and labor charges, without any real diagnostic evidence. The video I received only showed my brakes and tires, and completely ignored the actual reason I came in, which was the ABS warning light. This is not professional or transparent.
What I need is for you to connect the scanner to my car again, show me the exact codes on the screen in person, and perform the reset/calibration correctly, at no additional cost, because I already paid for that service
What I need is for you to connect the scanner to my car again, show me the exact codes on the screen in person, and perform the reset/calibration correctly, at no additional cost, because I already paid for that service.
9/6/2025
Elias H. VERIFIED CUSTOMER
He has been my advisor for about 20 years. I am back now with a new car and look forward to working with him again.
9/6/2025
Theodore A. VERIFIED CUSTOMER
Although that I was disappointed that I had to go through a lot of extra trouble. I was very happy with the way I was dealt with with respect to the problem and it was solved correctly. Thank you.
9/6/2025
Robert W. VERIFIED CUSTOMER
great service from carlos
9/6/2025
Adrianus S. VERIFIED CUSTOMER
Joe is a great friendly guy knowledgeable correct and very helpful
9/6/2025
Robert R. VERIFIED CUSTOMER
Omar and the technician were fantastic. Great communication and highly recommended
9/6/2025
Deborah F. VERIFIED CUSTOMER
Sure.
9/6/2025
Adre W. VERIFIED CUSTOMER
Maico deserves a raise and provides immaculate service.
9/6/2025
Hasan R. VERIFIED CUSTOMER
Delilah was knowledgeable and efficient
9/6/2025
Donna M. VERIFIED CUSTOMER
Daniel is a very professional person. Take good care of his customer. Take the time to talk to you and answer all your question. It was pleasant interaction with him. I hope all your work curse are pleasant and professional as him. ⭐️⭐️⭐️⭐️⭐️
9/6/2025
Peter K. VERIFIED CUSTOMER
He was great!
9/6/2025
Gladys R. VERIFIED CUSTOMER
Leo has a good customer service, kind , respectful
9/6/2025
Kym M. VERIFIED CUSTOMER
I’m a newer resident to Florida and J M Lexus was highly recommended. My service appointments have been handled very professionally and I’ve been pleased with the mechanical work from your technicians. I’ve recommended J M Lexus to some of my friends and neighbors. Thank you for the excellent customer service and professionalism.
9/6/2025
Sonia B. VERIFIED CUSTOMER
Didn’t that rep Justin Ross knew that I was waiting for my vehicle, the time he took to be sending txt .i must send text to let him know when am on my way.so ridiculous.
9/6/2025
Janice K. VERIFIED CUSTOMER
Appreciate the time we were given to wait was exactly on target.
9/6/2025
John K. VERIFIED CUSTOMER
Always a good experience
John Payne very pleasant, Leo always efficient and friendly
9/6/2025
Harvey M. VERIFIED CUSTOMER
Luis was professional, handled himself well, accommodating and very respectful and friendly
9/6/2025
Michael B. VERIFIED CUSTOMER
JM Lexus has a great, very competent Service Department. Service advisor Joe Storozynsky is superb at his job, very personable, and makes you feel quite happy with JM Lexus service.