John is professional, very pleasant, and easy to work with.
10/23/2025
Dafodil O. VERIFIED CUSTOMER
Wendy is the best. I will always from today on be returning to JM Lexus. Used to go to Lexus of North Miami but Wendy made all the difference today in my service experience. She is a trusted service attendant. I am truly satisfied. I have been to JM Lexus in the past but have never been satisfied as I was today. She kept me informed every step of the way. I would like to have her be my service representative if I ever return. Well done Wendy, you made all the difference today.
10/23/2025
Chimene F. VERIFIED CUSTOMER
I love Wendy down!!! She helped me through my service and gave me some ideas on what to do and advice next time I come back I will come to her!
10/23/2025
Jonathan H. VERIFIED CUSTOMER
Adrian Todd did an excellent job of taking care of me and my Lexus.
10/23/2025
Loving Arms. VERIFIED CUSTOMER
Absolutely, I look forward to the survey.
10/23/2025
Linda W. VERIFIED CUSTOMER
Appreciated Wendy addressing all my needs in such a supportive way
She was so helpful with all my concerns.
Reinforced my loyalty to Lexus.
10/23/2025
Paula V. VERIFIED CUSTOMER
Service was great. Communication with Daniel was excellent!
10/23/2025
Sue G. VERIFIED CUSTOMER
Carlos is always a complete professional. Thank you.
10/23/2025
Gabriana P. VERIFIED CUSTOMER
Xavier is so professional and always so kind. I moved to West Palm Beach but I refuse to change from JM Lexus because I’ve always had such great experiences and everyone is always so kind.
10/23/2025
Eilene S. VERIFIED CUSTOMER
I had two quotes before I bought the car in for servicing however, when I got my final quote from the service person, it was a bit higher. The servicing was done quickly, but they did that to a good job vacuuming the car.
10/23/2025
John S. VERIFIED CUSTOMER
The service experience is always top notch, and the staff are always a pleasure to work with.
10/23/2025
Hamatie S. VERIFIED CUSTOMER
Great service.
10/23/2025
Roberta H. VERIFIED CUSTOMER
Sam was absolutely excellent. I have never asked for a service advisor before, but when you had Sam become my service advisor I will not work with anyone else. I feel that he truly cares about making the customer completely satisfied and he is very personable. He gives you the feeling that you are importantl.
10/23/2025
Hilary Z. VERIFIED CUSTOMER
Carlos is so wonderful to work with - his professional manner is one of the reasons I stay with Lexus.
10/23/2025
Eileen C. VERIFIED CUSTOMER
Ryan is always so helpful and courteous. All Lexus personnel are as professional as one would expect. Thank you.
10/22/2025
Elliot R. VERIFIED CUSTOMER
He was a pleasure to do business with.He was knowledgeable and explained everything to me very well.I would recommend him to all my friends who drive Lexus.
10/22/2025
Michael N. VERIFIED CUSTOMER
As always Wendy provides 5 star service. Keeps you informed during the process and makes sure to answer any questions I may have and treats you like family.
A pleasure to work with.
Last note, every member I’ve crossed paths with at JM Lexus has been top notch! I do Rideshare part time and I share my experiences with them as they compliment my car. Go to JM Lexus Margate!!!!!
10/22/2025
Jeffrey H. VERIFIED CUSTOMER
Daniel made my experience at JM Lexus just what I wanted it to be. Quick, easy, and thorough.
10/22/2025
Deborah M. VERIFIED CUSTOMER
Daniel is always a gentleman and very professional. I have been helped by him before and I’m very happy his my contact point at Lexus!!!