Joe is a great service advisor, keep me updated and informed about the service.
10/22/2025
Sandy W. VERIFIED CUSTOMER
John was excellent. I couldn’t ask for a better service advisor. The service was done quicker than I expected. I was impressed and completely satisfied with everything.
10/21/2025
Richard B. VERIFIED CUSTOMER
I have not got the vehicle back yet I am interested in the receiving your survey I would like to go over something with lexus
10/21/2025
Gaynor W. VERIFIED CUSTOMER
In Xavier's care I feel valued as a customer. He is very professional and provides excellent customer service always, which is truly appreciated.
10/21/2025
Richard B. VERIFIED CUSTOMER
Professionalism, polite, helpful, Attentive, feel at ease and welcome
10/21/2025
Noel R. VERIFIED CUSTOMER
Job was done professionally by all individuals I came in contact with.
10/21/2025
David B. VERIFIED CUSTOMER
The people were friendly and the service was fast
10/21/2025
Constantinos X. VERIFIED CUSTOMER
Vehicle has minor damage to the vehicle upon retrieval. Additionally there was a chick fil a cup left in my vehicles (assuming it was a technician)
10/21/2025
Sandra M. VERIFIED CUSTOMER
My service advisor Omar was thorough as usual and satisfactorily explained everything
10/21/2025
Mark I. VERIFIED CUSTOMER
Luis Sierra was great!
10/21/2025
Shari J. VERIFIED CUSTOMER
Maico’s customer service far exceeded my expectations. He communicated with me and was so kind. I will continue to work with him in the future. So happy!
10/21/2025
Judith B. VERIFIED CUSTOMER
I was very happy with my first time seeing Joe. He was pleasant professional and very knowledgeable. Great first impression of him
10/21/2025
Clyde B. VERIFIED CUSTOMER
Wendy was great.
10/21/2025
Karrie W. VERIFIED CUSTOMER
Adrian was incredibly knowledgeable and communicated any updates promptly! 15/10 would recommend to a friend or family member.
10/21/2025
Joel R. VERIFIED CUSTOMER
Very competent, a pleasure to work with Chauncey
10/21/2025
Barbara P. VERIFIED CUSTOMER
Adrian was very accommodating!
10/21/2025
Delcia T. VERIFIED CUSTOMER
Carlos always does a good job,
10/21/2025
Karen E. VERIFIED CUSTOMER
All was great, as usual. Thank you JM Lexus!
10/21/2025
Giomar N. VERIFIED CUSTOMER
He took a good care to satisfy the needs of the car, so yes Im happy with his services.
10/21/2025
Diana B. VERIFIED CUSTOMER
I’d like to send a thank you to Carlos for making my very 1st visit to JMLexus today a great experience, a smooth transition from my previous dealership in MA. (This being my 4th Lexus, I’m very attached to my original dealership) BUT today I was welcomed, in a very professional manner, friendly , showed me around the building. Made it feel like home.