The tech was unable to solve the issue I was having and just kept saying it’s not covered by warranty. I have a 2024 Toyota Camry with 20,000 miles on it and I purchased it brand new. I am experiencing a terrible smell when using my air conditioner when first turning it on and after looking at it said there was nothing he could do but claimed it was due to mice when I know it’s not because you only smell it when you first turn it on and only with the air conditioner. Then after leaving I find that I have a new bolt in my tire and was quickly losing air and they chose to put that tire on the front of the vehicle instead of leaving it on the rear. The bolt was definitely not there that morning because if it had been I would have had a flat tire. Very unhappy with my experience and will not be returning.
9/8/2025
Deborah R. VERIFIED CUSTOMER
Poor customer service Didn't explain repair correctly Changed story on what was urgent didn't say one repair wasn't done their Asked about discount and he said he'd check NO discount given Been customer for many years never had such poor service
9/6/2025
Joseph D. VERIFIED CUSTOMER
Quality service every time. The guy that checked me in and out was very easy to work with
9/6/2025
Lauren C. VERIFIED CUSTOMER
I received fast, efficient, and honest service today. Everyone was friendly, responsible, and I particularly enjoyed getting to meet Charlie, the dealership doggo!
9/6/2025
Peg H. VERIFIED CUSTOMER
Lisa was so friendly and wo derful checking me in and calling me back when my vehicle was done. Greatly appreciate the fantastic service I received.
9/6/2025
Michael S. VERIFIED CUSTOMER
Everything was great! As usual!
9/6/2025
Xiangang X. VERIFIED CUSTOMER
His service is very good, considerate and thoughtful, which makes people feel comfortable and trustworthy.
9/6/2025
Cynthia B. VERIFIED CUSTOMER
It was a pleasure and an honor to work with Lisa Reedy today for the first time. She made the whole experience awesome!
Thank you!
9/5/2025
Tiante K. VERIFIED CUSTOMER
Matthew was amazing! From the moment I got there, he was respectful and knew exactly what needed to be done. I felt comfortable being there. The work was done quickly and my car feels like new!
9/5/2025
Cynthia A. VERIFIED CUSTOMER
Excellent service.
9/5/2025
Walt P. VERIFIED CUSTOMER
Thank you!
9/5/2025
Jonathan M. VERIFIED CUSTOMER
All was good.
9/5/2025
Petes A. VERIFIED CUSTOMER
I am a business owner as not saying to complain but so you can correct the issue. Very bad communication between all the parties we worked with. Scheduling clerk, adviser and tech. Very unsatisfactory. Will be going to another dealer for service and issues that arise.
9/4/2025
Jeffrey S. VERIFIED CUSTOMER
Will do
9/4/2025
Thomas S. VERIFIED CUSTOMER
Aaron did a great job. I appreciate his integrity.
9/4/2025
Angus L. VERIFIED CUSTOMER
Service advisor Lisa was professional and very helpful. No issues with her assistance. Thank you!