Thank you for recognizing what wasn't done the first time. No issue. Thanks.
9/19/2025
Deb H. VERIFIED CUSTOMER
I’m always very pleased when I come up for my service appointments. Matthew did a good job.
9/19/2025
Karen B. VERIFIED CUSTOMER
Matthew and Dan took the time to explain the needed repairs. They answered all my questions and listened to my concerns. I appreciate their attentiveness and professionalism. I trust the Ganley Toyota service department completely; I have not been disappointed once in more than 15 years.
9/19/2025
Robert P. VERIFIED CUSTOMER
Wonderful!
9/19/2025
Matthew W. VERIFIED CUSTOMER
Joe Prekovitch did a above and beyond wonderful job on my car. Matthew Evans was great to talk with and very professional. Dan Malloy took extra time with me and made sure I was scheduled correctly. I mean, seriously this team made me feel like I was important and they all made sure I was taken care of. I dont plan on going to any other dealership. All other dealers should be trained by this team in Akron. Thanks guys.
9/19/2025
Gregory A. VERIFIED CUSTOMER
Very good job and professional
Thank you again
9/18/2025
Charles L. VERIFIED CUSTOMER
Lisa is pleasant thorough
9/18/2025
Teria S. VERIFIED CUSTOMER
Yes but usually they give my paper work for paying service or tell me the cashier have it i felt he didn't trust me to pay I been coming here for years I would never walk out without paying asking me we're is my daughter than had a car blocking like we was going to take off always have new people that don't even know you atleast give me a day or two to respond before asking for "how was our service" thank uou toyata but we all ate not criminals thank you have a great week.
9/18/2025
Buckeye Packaging. VERIFIED CUSTOMER
Lisa greeted me with enthusiasm and a warm smile. She was really helpful and professional and when my truck was ready she walked out into the showroom to find me and let me know. Then escorted me to my vehicle and wished me a good day.
She is a very nice asset to your company.
9/18/2025
Dianne Y. VERIFIED CUSTOMER
Matthew is very helpful and pleasant to work with. Excellent experience.
9/17/2025
Wallace W. VERIFIED CUSTOMER
Thanks!
9/17/2025
Susan S. VERIFIED CUSTOMER
Ms Reed is really very good at what she does. I always feel like can ask any question and she’ll know or find the answer.
9/17/2025
Janis G. VERIFIED CUSTOMER
Danny was great. Listened to what the problem was with the car.
Checked back with while I waited.
Dan Malloy very impressive. Made me feel welcome and appreciated me choosing Ganley Toyota. Thank you very much. Janis G
9/17/2025
Thomas M. VERIFIED CUSTOMER
Great job by Lisa and her team
9/17/2025
Linda M. VERIFIED CUSTOMER
Excellent job
9/17/2025
Jennifer P. VERIFIED CUSTOMER
Danny was very helpful and most pleasant. He was also very courteous.
9/17/2025
Janet H. VERIFIED CUSTOMER
Comments sent in Monday's email. Sales person contacted me already. Thank you,
9/16/2025
Paul L. VERIFIED CUSTOMER
Danny was professional and easy to work with. He communicated the status of my parts and repair well.
9/15/2025
Cheryl T. VERIFIED CUSTOMER
Matthew was very good, polite and well-versed in his job and treated the customer well