Thank you for the ease of taking care of my vehicle
7/31/2025
John M. VERIFIED CUSTOMER
Lisa was prompt, helpful, and professional. Keep up the good work!
7/31/2025
Jim B. VERIFIED CUSTOMER
Knew Dan when he was service manager at Cain Toyota. He always takes care of his customers fairly and that is why I brought my Highlander to him and not NC Toyota.
7/31/2025
Brian P. VERIFIED CUSTOMER
Lisa was very friendly, courteous and helpful. She communicated with me proactively and explained things well. She answered any questions I had.
7/30/2025
Rita L. VERIFIED CUSTOMER
Bought tires couple weeks ago. Tire light came lit up on way home. Took it back they said they were fine but almost all the time the tire light is on
7/30/2025
Steven K. VERIFIED CUSTOMER
Lisa is very professional, communicating and customer friendly. I always request her as my service provider and always tell Michelle that she is a “keeper”!
7/30/2025
Pamela B. VERIFIED CUSTOMER
Heard a sound from muffler in the front may need to revisit this situation ASAP
7/29/2025
Noreen Ellen. VERIFIED CUSTOMER
Dan explained everything thoroughly to me and was very helpful.
7/29/2025
Shah W. VERIFIED CUSTOMER
I appreciated from all staffs of ken Ganley
Toyota services
7/29/2025
Chris E. VERIFIED CUSTOMER
Dan Maloy is the reason I came to Ganley. Serviced my cars for a long time. I excellent customer service today as always! Will be back with all 3 of our Toyotas.
Thank you !
7/29/2025
Melissa T. VERIFIED CUSTOMER
Having my Toyota Highlander serviced at Ken Ganley Toyota of Akron is always a positive experience. Michele Baum and her service crew and technicians are friendly and very knowledgeable! We really appreciate their expertise!
7/29/2025
Camille C. VERIFIED CUSTOMER
Ganley Toyota Service employees were helpful responding to my questions. In addition, they always do a great job keeping my car running smoothly. Thank you.
7/28/2025
Patricia F. VERIFIED CUSTOMER
He is a very personable & knowledgeable individual who has tremendous volume of information as it relates to what I need to do to keep my car in excellent shape. He knows I travel many times between my homes in Florida & Ohio and I need my car in good shape since it could be catastrophic for me to be stranded somewhere in that 978 mile trip! Being stuck in a different state would be worrisome. Dan is there providing the advise I need so that dies not happen. He is very reliable and helps to examine the so called repairs that Daytona Dealership imagine that I need way BEFORE the mileage reaches where I need that service. It is well known they just want money without really trying to help the car customers. If you don’t believe me, I keep the papers with what they claim I need!!! Anyway, Dan helps me evaluate what I really need done! For me, it is about trust and not the money for actual needed & timely repairs! Combining Michelle Baum’s leadership & Dan’s execution, I can never go wrong at Ganglley Toyota !
7/28/2025
Samuel F. VERIFIED CUSTOMER
Great service as always!
Thank you!
7/27/2025
Charles L. VERIFIED CUSTOMER
I really appreciate the easy check-in process and him going over the service my car was receiving in detail with me. He was very knowledgeable and helpful with the questions I had. I love the laid back atmosphere and how smooth the experience went. Thank you
7/26/2025
Douglas W. VERIFIED CUSTOMER
Good quality and timely service
7/26/2025
Kayode O. VERIFIED CUSTOMER
Excellent process and service
7/26/2025
Elise S. VERIFIED CUSTOMER
Great service, so friendly and quick!
7/26/2025
John A. VERIFIED CUSTOMER
Seemed short staff. Usual staff no longer there. Confusion about how to apply free oil change. Construction. Overall not great experience.