Rick was completely helpful and very professional!!
1/18/2026
James B. VERIFIED CUSTOMER
Great service
1/17/2026
Latoya N. VERIFIED CUSTOMER
Jessica was amazing! Thank you so much for your service.
1/17/2026
Tony W. VERIFIED CUSTOMER
Carell gas is highly professional, and her customer service is well appreciated.
1/16/2026
Kevin G. VERIFIED CUSTOMER
Jessica did an excellent job from the time she took control of my car until it was return. Total confidence and professionalism as well as knowledge.
1/16/2026
James L. VERIFIED CUSTOMER
Service was very quick
1/14/2026
Darrin H. VERIFIED CUSTOMER
Car brought in 2x within 24 hours for failing to identify the problem.
1/14/2026
Talmadge S. VERIFIED CUSTOMER
Lack of communication. No courtesy call on the progress of what was going on with my truck. I had to call.
1/14/2026
Willie B. VERIFIED CUSTOMER
Thanks so very much for knowledge and experience that Jessica showed during my service on my vehicle appointment. So Thanks again for a job well done Jessica.
1/14/2026
Surinder S. VERIFIED CUSTOMER
Help full service cleared satisfied
1/14/2026
Jo T. VERIFIED CUSTOMER
I was very pleased with Jessica
1/13/2026
Yasha B. VERIFIED CUSTOMER
The customer service rep was extremely helpful and kind.
1/13/2026
Jeffery P. VERIFIED CUSTOMER
Katrina was great at walking me through the service process.
1/11/2026
Zack F. VERIFIED CUSTOMER
Customer service was not good at all.
1/10/2026
James L. VERIFIED CUSTOMER
My car has been in repeatedly since the middle of November. They had to replace a battery that had only been in 13 months. It went bad and after they replaced it, everything started going bad with the electronics on my dashboard my power windows, the display on the video screen the lights indicating this on my right hand side. They finally gave me a loaner Tuesday and I’ve had the car since then until late this afternoon. Twice out of several of the previous times, it was in to correct this issue. The car was left running so they could see the issues. It never got fixed then and it’s not fixed yet. I was told to bring it back the next time the issue appears. But I don’t understand is why when they saw the problem when it was running the first few times it was addressed properly. Now I’m gonna have to take it back for six time.
1/10/2026
Bridgette S. VERIFIED CUSTOMER
N/A
1/9/2026
Tommy W. VERIFIED CUSTOMER
Thank you for EXCELLENT customer service Katrina Gattis.
1/9/2026
Selina D. VERIFIED CUSTOMER
Jessica was professional and very polite. I couldn’t afford to get my car fixed but Jessica was still very professional.
1/8/2026
Susana P. VERIFIED CUSTOMER
OK
1/8/2026
Scott W. VERIFIED CUSTOMER
Scott got the help he needed withe the computer features of the car. The willingness of service team, Kyle, and Sean to answer questions and give instruction was great.