Thank you I was satisfied and I plan to come back.
6/2/2026
Lincoln C. VERIFIED CUSTOMER
Katrina was extremely helpful, she helped ensure that my service requests were met, including finding an issue that needed to be addressed.
5/30/2026
Doris M. VERIFIED CUSTOMER
Thank you. For your help, I’m satisfied with your service.
5/30/2026
Joan S. VERIFIED CUSTOMER
She kept me informed of the process and progress of the condition on my car. I appreciated it very much. That way I could plan my day while waiting on my car service to be completed. She also showed me a video of what was worked on and why it was needed.
5/30/2026
Hayward S. VERIFIED CUSTOMER
Wrote a whole story and did not sent after submit.
5/30/2026
Michelle S. VERIFIED CUSTOMER
Jess did a great job! Also my car got washed inside and out. Much appreciated! Thanks
5/30/2026
Nilla H. VERIFIED CUSTOMER
Yesterday, when I dropped my car off, she told me she would call me at 10 this morning. By 10:30, I hadn’t heard from her, so I called her cell and left a message. At 10:45, I called the dealership, and she told me she would have the final diagnostic shortly and would call me back in 20 minutes max. After an hour, I still hadn’t heard back from her, so my sister in law drove me and my children to the dealership, and she was at lunch. I do not live in Columbia and needed to get back home today. The lack of communication was not professional and extremely inconvenient for me and my family.
5/29/2026
Charnel A. VERIFIED CUSTOMER
Thank you
5/29/2026
Kenneth M. VERIFIED CUSTOMER
Ok
5/29/2026
Harry W. VERIFIED CUSTOMER
I would like to thank Ms Katrina for her excellent service today…
5/28/2026
Tia S. VERIFIED CUSTOMER
She went above and beyond for my elderly father
5/28/2026
Joseph W. VERIFIED CUSTOMER
On time and very informative
5/28/2026
Nissan North. VERIFIED CUSTOMER
The check-in process was satisfactory, however; over appointment was not. I have had vehicles serviced (not with Nissan) for over 20 years, and I have never waited 3.5 hours for an oil change and tire rotation with an appointment. At check-in I was informed the service would take 1.5 hours. This was the third service on my Nissan employee lease at this dealership and no update was provided during the extensive wait. Several customers were constantly going to the window looking for their vehicle or an update. After 2.5 hours, my husband requested to bypass the courtesy car wash due to time constraints and another appointment, but it was done anyway.
5/27/2026
Booker D. VERIFIED CUSTOMER
Wrong diagnose was done for Car parts sent for my car. I had to reschedule just to have those parts. Replace was not satisfied with that process. Had to reschedule for Wednesday this week on the right parts
5/26/2026
Charles M. VERIFIED CUSTOMER
I think they did a good job. But I think the price was way too much!!
5/25/2026
Brendon J. VERIFIED CUSTOMER
My engine light was on when I turned my truck on. It later cut off. And later, after checking my PSI levels on my tires, I realized my tire rotation was not done. When I came into my appointment, I complained about a slow leak in my front right passenger tire and knew the PSI was low in that tire before getting there. When I got my truck back after service, the same low PSI level in my front right passenger tire was still low. If the tire rotation was actually done, the tire with the low PSI would be in a different location. It makes me question if any of the services or inspections that was allegedly done was actually sone. I paid over $600. And lastly, there was a tool part in my truck.
5/23/2026
Jerome B. VERIFIED CUSTOMER
Very satisfied with the service
5/22/2026
Kwamaine W. VERIFIED CUSTOMER
Very cool and upfront.
5/22/2026
Dania M. VERIFIED CUSTOMER
Convenient and very accommodating. The job was done quickly and they made sure all my concerns were taken care of.
5/22/2026
Shirley H. VERIFIED CUSTOMER
She was very sweet and kind caring, She was friendly and I enjoyed her helping me.