Thank you so much to the Nissan staff. Y’all really helped me and I can’t thank you all enough. The world needs more passionate and understanding people like your staff. Thank y’all.
4/3/2026
Cynthia P. VERIFIED CUSTOMER
Top tier customer service. Bypassed a closer Nissan dealership to come to this one instead. Jess was so awesome on the phone when booking my appointment and Ricardo was so knowledgeable kind, professional, and patient when explaining what was going on with my car.
I will continue to drive the 20 miles out of my way in order to receive this level of service.
4/3/2026
Darcus G. VERIFIED CUSTOMER
She was very professional.
4/3/2026
Julie R. VERIFIED CUSTOMER
The staff is very nice and professional.
4/3/2026
Tamara N. VERIFIED CUSTOMER
The inflation on the charges were ridiculous. Labor over 3000 dollars while the parts were only 600. Plus, I still have to come back for service when my speakers come in. Overall the person working with me was cool
4/2/2026
Betty T. VERIFIED CUSTOMER
Excellent customer service!!!
4/2/2026
Debora W. VERIFIED CUSTOMER
Well done
4/2/2026
Alcyon S. VERIFIED CUSTOMER
The staff was courteous and professional. They provided a great customer service experience. My dissatisfaction primarily is with the exorbitant cost of the services provided. Suggestion to provide customer loyalty discounts for longstanding Nissan customers.
4/2/2026
Calvin G. VERIFIED CUSTOMER
Great customer experience!
4/2/2026
Virgil J. VERIFIED CUSTOMER
Katrina Gattis was very knowledgeable and explained everything about the service I would be receiving. She answered all my questions.
4/1/2026
Cynthia M. VERIFIED CUSTOMER
That will be fine
3/31/2026
Amanda W. VERIFIED CUSTOMER
My service was 3 hours long and it was scheduled. When I checked on the time, my car was out waiting. My car was not washed and I had to return to work.
3/31/2026
Blas R. VERIFIED CUSTOMER
Excellent customer service!
3/29/2026
Jerald B. VERIFIED CUSTOMER
Very professional and courteous.
3/28/2026
Nathan H. VERIFIED CUSTOMER
Jessica was great to work with.
3/27/2026
Hulbert F. VERIFIED CUSTOMER
Thank you so much for excellent service
3/26/2026
Elecia O. VERIFIED CUSTOMER
My vehicle was not washed as requested due to your washer being out of service. Also not happy with increase.
3/26/2026
Angela M. VERIFIED CUSTOMER
The technician was amazing but the wait time was over 3hrs. With no updates or projected finish time for just an oil change
3/26/2026
Thomas F. VERIFIED CUSTOMER
Ms Katrina has excellent service skills, knowledge in the auto parts business and solid people skills. I enjoyed our communications and recommendations provided. She has the toolbox required to advance the mission of **** Smith Motors period.
3/26/2026
Jessica M. VERIFIED CUSTOMER
Excellent customer service—polite, attentive, and made everything easy. Truly appreciated!