Didn’t receive call back when my parts arrived, I had to take initiative and then when I asked they told me I should have waited to hear back. When I explained it had been almost a month, they realized the parts had been there for weeks and nobody called me. Additionally, when I came to pick up my vehicle and check out, they could not find my service provider and so I had to wait for over an hour while my car was ready. I think I will be going to a different service department from now on.
8/12/2025
Gail S. VERIFIED CUSTOMER
No problem
8/12/2025
Juanito Prado. VERIFIED CUSTOMER
Job done okay but only too long!
8/12/2025
Cecilia J. VERIFIED CUSTOMER
Genaro is always helpful and a great employee!!
8/12/2025
John C. VERIFIED CUSTOMER
Always great service with my 2 Toyota vehicles. Thank you!
8/12/2025
Abby V. VERIFIED CUSTOMER
Always provide exceptional service.
8/12/2025
Wayne R. VERIFIED CUSTOMER
Very quick and helpful
8/11/2025
Rebecca T. VERIFIED CUSTOMER
David was super responsive and of great help!
8/11/2025
Fidel L. VERIFIED CUSTOMER
Excellent service
8/11/2025
Claire T. VERIFIED CUSTOMER
Much better time management.
8/11/2025
Jaime A. VERIFIED CUSTOMER
Joseph provided excellent customer service and I was completely satisfied with the information and attention Joseph provided. Its employees like Joseph that make customers feel at ease with there decision to buy a vehicle from certain dealers and make them return customers. Thanks Joe for everything!
8/10/2025
Elia H. VERIFIED CUSTOMER
Everything was great
8/10/2025
Chester T. VERIFIED CUSTOMER
COUPON NOT APPLIED TO TOTAM. SYSTEMS DOWN BUT QUOTED A PRICE MORE THAN $1000 MORE THAN COUPON.
8/10/2025
Walter V. VERIFIED CUSTOMER
The glove compartment was not installed correctly, it's hanging out. Also part of the dashboard was very dirty.
I understand that they had to replace the cabin filter, but this is a sloppy job.
I made the drive to Serviced it where i bought the car, which is forty four miles from me where I live.
Now I have to go to another dealer so they can install glove compartment correctly.
So that means I have to waste my time to to correct your mistake.
Very unhappy!
8/10/2025
Patrick T. VERIFIED CUSTOMER
David always comes through, straightforward and honest. My go to guy!