Courtland was professional and courteous. Keep up the good work. Thank you, Kathleen
8/23/2018
Jackie C. VERIFIED CUSTOMER
I was happy with everything till I got my car back. When I got in the air conditioner was running and my front windows were down. I rolled up my window to find what appeared to be a scratch in it. It’s on the passenger side front window. I pulled into a spot right there after the service windows, and I got out to check even try to clean it but it was still there. I used my nail to feel that it is located on the inside part of the window and you can feel where it is that there is a scratch. I went back immediately and spoke to the service advisor who took care of the appointment. He looked at it, tried to clean it, then asked for my number and said he would be calling to schedule an appointment. I asked what would be done to fix it, he said the window person would fix it and didn’t say more. I stated the window has tint which was not done here, and he said that it wouldn’t be a problem. This happened on 8/21/18 just before 10:30 am, and I have not heard anything more since. You could clearly she he was upset, and as a customer I couldn’t tell if it was with me or the situation.
I generally have Mike Montgomery assist me with my service appointments, but it was my understanding when making the appointment he wasn’t in the office.
8/23/2018
Gilbert G. VERIFIED CUSTOMER
I am always satisfied with David ‘s work
8/23/2018
Octavio D. VERIFIED CUSTOMER
Muy amable mi batería me fallo por segunda vez le expliqué miproble y lo resolvió A+
8/23/2018
Lazaro B. VERIFIED CUSTOMER
Of course service was perfect
8/23/2018
Jonathan M. VERIFIED CUSTOMER
He was professional, kind, and knowledgeable. I had a great experience at Glendora Toyota and I will never go back to Puenta Hills Toyota.
8/23/2018
David H. VERIFIED CUSTOMER
HIGH PRICE CAR WASH
8/22/2018
Darryl P. VERIFIED CUSTOMER
Brendon is a great and professional service rep I enjoy working with him when I come in for service
8/22/2018
Gail T. VERIFIED CUSTOMER
Brandyn kept me up to date on the status on my car He always provides excellent service
8/22/2018
Mario L. VERIFIED CUSTOMER
David always provide me a great service.
8/22/2018
JYHYEONG H. VERIFIED CUSTOMER
Very good. I will buy ext service
8/22/2018
Jeff L. VERIFIED CUSTOMER
Great service, it’s unfortunate though Toyota brake issues of the shaking while breaking had on the freeway cannot be solved!
8/22/2018
EVELYN M. VERIFIED CUSTOMER
My experience was great. I was kept updated about my vehicle. The work was completed in a timely manner.
Good job!
8/22/2018
LARRY T. VERIFIED CUSTOMER
Great experience, very helpful couldn’t be happier
8/22/2018
CAROL J. VERIFIED CUSTOMER
Yes,service was great. Was reassured that my vehicle was safe to go on my trip. Thank you so much.
8/22/2018
Eufrocina S. VERIFIED CUSTOMER
Very professional nice manners explain everything i needed to know.
8/22/2018
Ana M. VERIFIED CUSTOMER
Excellent service
8/21/2018
SEAN M. VERIFIED CUSTOMER
I’ve had a lot of issues with my 16 Tacoma, and have asked for help with current TSB’s, recalls, etc. Toyota of Glendora has always been very helpful. Thank you!
8/21/2018
Gregory B. VERIFIED CUSTOMER
Still a slight grabbing and letting go when taking the foot slightly off the brake.