Jeff was great to work with. Unfortunately, my overall experience was overshadowed by the quality of the service performed on my truck. My vehicle was returned to me with unbalanced tires, which made the drive all the way back to Maine pretty sketchy and honestly concerning from a safety standpoint.
I’m disappointed with the work that was completed, but even more disappointed that after speaking with four different employees - along with receiving a message relayed from a manager - not one person apologized for the issue or acknowledged that the work wasn’t completed properly.
Hopefully this was just a one-off situation and not something other customers are experiencing, because customers should be able to trust that their vehicles are returned in safe, road-ready condition.
6/2/2026
Gregory Y. VERIFIED CUSTOMER
Meagan was fantastic friendly professional
6/1/2026
Justin L. VERIFIED CUSTOMER
Thank you great service
5/31/2026
Stephanie T. VERIFIED CUSTOMER
Jeff was great. He called me back when Megan didn't provide an update on my vehicle.
5/30/2026
Michael T. VERIFIED CUSTOMER
Today is May 30. Mike moved the tundra out of the garage and found like three oil spills are dripping on the concrete floor. He’s not happy about this. He assumes they never took the plate out from underneath the oil filter so it dripped onto the oil plate now it’s leaving oil spots all over our garage floor. He is not very happy even after Adam Luneau explained that they had to take extreme care of this truck. We feel they did a poor job fingerprints on the hood of the truck were greasy after they were done with it. They never cleaned it up. Your service men are slacking. You can call me ****-****-xxxx. I would like Adam Luneau to know about this please thank you
5/30/2026
Daniel L. VERIFIED CUSTOMER
Thank you Darren!
5/29/2026
Troy C. VERIFIED CUSTOMER
Waited almost two hours for the service to be done, so definitely took much longer than I ever thought it would. Other than that, everything else was fine.
5/29/2026
Jane L. VERIFIED CUSTOMER
Excellent
5/28/2026
Kevin B. VERIFIED CUSTOMER
Very pleased with the sales and service personnel at Handy's Toyota.
5/28/2026
Leo N. VERIFIED CUSTOMER
Helpfull and accommodating.
5/28/2026
Aimee C. VERIFIED CUSTOMER
Thank you for completing my oil change. The process was quick and seamless from making the appointment,the drop-off and the pick-up.
5/28/2026
Michael R. VERIFIED CUSTOMER
The work was superb. The only issue was I was told it was about 1 hour process it took 1 1/2 hours. Just a update would have been nice. Everyone i spoke to was very helpful, pleasant and a pleasure to talk to.
5/27/2026
Christine Y. VERIFIED CUSTOMER
Thank you again, Handy Toyota team!
5/27/2026
Nancy M. VERIFIED CUSTOMER
Megan was very friendly and personal. She kept me informed on my repairs before doing work.
5/26/2026
Alan S. VERIFIED CUSTOMER
Very effecient, friendly and nice! Kudos!
5/26/2026
Travis P. VERIFIED CUSTOMER
Updates are either infrequent or very timely. Not a deal breaker, just annoying. Thanks for all you do.
5/23/2026
James P. VERIFIED CUSTOMER
When the tech tells you the depth of your tires and brakes, it would be nice if they told you what would fail an inspection.
5/22/2026
Ryan B. VERIFIED CUSTOMER
The shop is a Nice setup, plenty of space to pull in, it was quick.