I came in for a tire change. I asked about my front windshield wipers rubbing & making an annoying noise. I mentioned I had the wiper blades replaced at my last visit due to this issue, and it did not resolve the problem. Perhaps there was a tension that could be adjusted? The service person added my question to the list, or so I thought. After the tires were changed, I saw my vehicle returned to the parking lot, where I successfully intercepted a mechanic starting to replace my wiper blades. I told him to stop, and explained the issue. He kindly explained the mechanics of the wiper arm, spring, etc. I am not sure if I was heard in the initial conversation with the service rep. It was a bit disconcerting to have to interrupt someone thinking he was doing his job. Clearly there was a misunderstanding of my concern. That said, the rest room was clean and the hot chocolate hit the spot!
4/15/2026
Melissa E. VERIFIED CUSTOMER
You're welcome. I'm very satisfied with Handy Toyota Service.
4/15/2026
Richard W. VERIFIED CUSTOMER
First to compliment - all service advisors very professional and pleasant.
Unfortunately when I started RAV4 after paying bill, the same 3 warning lights came on immediately in parking lot and stayed on entire drive home - ABS, AWD, and Slip Indicator.
Occurred just as service dept closed for the night @ 6pm.
Once home, turned off and started vehicle a couple more times driving short distances. All warning lights came on and stayed on 2 out 3 test hops. So it’s the same symptoms as before. Will reschedule 2nd look and consult with SM. Over $1200 in diagnostics, parts, and labor so far and hoping not to strain budget much further. Looking forward to final fix. Thank You, Rick Wilson
4/15/2026
Kathleen B. VERIFIED CUSTOMER
Megan was efficient, pleasant to work with and all went well with my oil change and state inspection. Thank you.
4/15/2026
Anthony S. VERIFIED CUSTOMER
Thanks for getting us back on the road!
4/15/2026
Sawyer A. VERIFIED CUSTOMER
Thank you for being flexible.
4/15/2026
Stephen W. VERIFIED CUSTOMER
They did a state inspection, placed the new sticker, but did not clean up the smears on the windshield and dirt scufts on the piller trim.
4/14/2026
Richard B. VERIFIED CUSTOMER
Great service as always!
4/14/2026
Joseph G. VERIFIED CUSTOMER
Am completely satisfied!
4/14/2026
Lindsy S. VERIFIED CUSTOMER
Thank you Ethan for getting my van in so quickly for inspection and oil change!
4/13/2026
Helen L. VERIFIED CUSTOMER
The end was good but I wish it hadn’t taken three trips to get it done. Friendly staff!
4/13/2026
Joseph T. VERIFIED CUSTOMER
My service and maintenance specialist is not Megan but another guy. I don’t think it was his fault… But they kind of misplaced my car and forgot that it was done and I spent an extra couple of hours at the dealership not the end of the world, but I would’ve preferred to have gotten out of there a little sooner. Anyway, you guys always do great work and I appreciate you being there.
4/12/2026
Donald F. VERIFIED CUSTOMER
Jeff was amazing and super courteous. A true professional!
4/12/2026
Roy C. VERIFIED CUSTOMER
Great service, great customer service.
4/10/2026
Kevin K. VERIFIED CUSTOMER
100% as usual
4/10/2026
Reginald S. VERIFIED CUSTOMER
Very helpful and professional
4/10/2026
John H. VERIFIED CUSTOMER
The team takes very good care of me. I appreciate them.
4/9/2026
Luis A. VERIFIED CUSTOMER
Awesome work as always guys!
4/9/2026
David K. VERIFIED CUSTOMER
Victoria did an excellent and professional service at check in and following up of needed services????