Updates are either infrequent or very timely. Not a deal breaker, just annoying. Thanks for all you do.
5/23/2026
James P. VERIFIED CUSTOMER
When the tech tells you the depth of your tires and brakes, it would be nice if they told you what would fail an inspection.
5/22/2026
Ryan B. VERIFIED CUSTOMER
The shop is a Nice setup, plenty of space to pull in, it was quick.
5/22/2026
Craig L. VERIFIED CUSTOMER
I selected I was satisfied with the service provided by Megan and I was. I am disappointed that I had asked for a complimentary wash & vac but never got one. She listed it on the order to be done so she did her job. Given I had a coupon for this and I was dropping it off so figured they had plenty of time I thought I would capitalize. After all, the coupon was going to expire in 2 days. The part that disappoints me the most and really concerns me is not so much that I didn’t get the free car wash & vac but my receipt had it listed as the first to do item and it was listed on the receipt as completed. I took a pic of the car. There wasn’t a drop of water that hit that car anywhere nor was there a speck of dirt vacuumed. That makes me wonder if this simple service is getting pencil whipped, what else is being marked as ‘COMPLETED’ but not really done. I would expect more of a checks & balance from this service dept. Do better Handys.
5/22/2026
Ethan C. VERIFIED CUSTOMER
You guys are the best
Thank you for great service!
5/22/2026
Jeff S. VERIFIED CUSTOMER
Darren, as always, was very helpful, polite, and attentive.
5/22/2026
Jeane W. VERIFIED CUSTOMER
Great place! Thanks for the friendly service.
5/21/2026
Daniel P. VERIFIED CUSTOMER
Sounds good you guys are always very professional
5/20/2026
Tina P. VERIFIED CUSTOMER
Great service today. Jeff was very polite and even brought me to the car and opened the door for me. Noone has ever done that before. Thank you Tina P
5/20/2026
Michael D. VERIFIED CUSTOMER
Megan is an excellent service advisor and dealt with my issue quickly and efficiently.
5/19/2026
Roberta H. VERIFIED CUSTOMER
Always able to get right in without a wait. Very satisfied with tge service & care my car receives.
5/18/2026
Elizabeth C. VERIFIED CUSTOMER
I have no complaints - he did everything that
needed doing and in a timely manner.
Elizabeth C
5/17/2026
Karyn B. VERIFIED CUSTOMER
Victoria was very friendly and understanding. She made me feel understood and comfortable
5/15/2026
Paulette T. VERIFIED CUSTOMER
We were initially told it might take 2 to 3 hours for Service as a diagnostic team had to be available. Our car was in the shop for a 930 appointment and we got the message that the car was ready at 2:22 PM, just under five hours. We would have much preferred to have been told we had to leave the car for the day and not have killed time for five hours waiting.
On the plus side, Service agent, Jeff was very friendly and welcoming. It was our first visit to Handy Toyota service he offered that we could have a free loaner car which we accepted the gentleman handling. The rental agreement was very friendly and did an excellent job explaining the electric vehicle to us. The total charges were reasonable for what we had expected to be done.
5/15/2026
Jonathan N. VERIFIED CUSTOMER
Great service too to bottom!
5/15/2026
Dustin K. VERIFIED CUSTOMER
Always friendly service. Straightforward and informative.
5/15/2026
Alesha L. VERIFIED CUSTOMER
Always excellent customer service!
5/15/2026
Loretta P. VERIFIED CUSTOMER
Ok, will do
5/15/2026
Christopher W. VERIFIED CUSTOMER
I was told my vehicle would be washed. After sitting at your shop for a month and half I thought hey that’s kind of a nice thing to do. It’s never anything I expect at Handy although other dealers I’ve been to do so standard practice. I turn in my rental overnight and look at my car there is mud on it and even worse grease smeared in both the hood and rear passenger side. I was tired and I just want my car back so I didn’t take photos. This is what I expect at handy. Just really no care whatsoever. From the guy who intakes the cars in service using my seat cushion as a clip board when he could actually use his clipboard and not risk puncturing my seat. To having missed my car for a month and a half and driving home only to have the check engine light come on a few miles from the dealership. I thought I was smart buying a Toyota. I guess the laugh is on me.
5/13/2026
Bertrand S. VERIFIED CUSTOMER
another great experience at handy, thank you so much