Everyone is so professional and kind. And an all girl team today. Girl power
6/2/2026
Saleem S. VERIFIED CUSTOMER
None
5/30/2026
Scot L. VERIFIED CUSTOMER
The wheels were not washed and car was not vacuumed out like we were told when we purchased it. They only did front driver and passenger.
5/27/2026
Mykelia B. VERIFIED CUSTOMER
Aaron was great! Everyone treated my car amazingly.
5/27/2026
Michael B. VERIFIED CUSTOMER
After failing my vehicle for inspection they took off the evening state inspection sticker off the front. Why remove it unless you plan to put another one on or put the old back or don’t take it off before you know it will pass inspection. I had another month before I had to get a new one. If I get stopped without the sticker I’m sure I’ll get a ticket. Not good.
5/26/2026
Amber C. VERIFIED CUSTOMER
Aaron was very informative and accommodating! Very pleased with the service
5/23/2026
Ann F. VERIFIED CUSTOMER
It was a stressful situation for me but Mr. Casto was very good at helping me to get my car fixed. He is truly a super nice man and I appreciate him as well as anyone else who worked on my car.
5/23/2026
Helena S. VERIFIED CUSTOMER
The problem wasn’t solved
5/21/2026
Thomas W. VERIFIED CUSTOMER
Professional approach to client questions
5/20/2026
Nathan T. VERIFIED CUSTOMER
Very happy with the level of service and attention to detail in keeping us up to speed as the process took place.
5/19/2026
Phillip L. VERIFIED CUSTOMER
Very friendly and outgoing.
5/19/2026
Anthony D. VERIFIED CUSTOMER
Great job!
5/19/2026
Christopher V. VERIFIED CUSTOMER
The invoice I received via text was over $300 less than the invoice I was presented with at the dealership. This is a serious issue and it was explained to me that this is a known problem. Do not send invoices via text if they are known to be incorrect.
5/19/2026
Curtis M. VERIFIED CUSTOMER
I received a service reminder via text so made the appointment through the link in the text. I did not realize it was being made for the Lexus side of the service department. Thought it was for oil change, but told it was only for 25,000 check and tire rotation. Told only need oil changes every 10k miles (no one bothered to inform me of this previously). It was confusing.
5/19/2026
Barbara C. VERIFIED CUSTOMER
Things were good. My car washed after service pandemic it was wonderful. I was a little disappointed my car was not vacuumed
5/16/2026
Muhammad C. VERIFIED CUSTOMER
Mr. Casto was not only professional but kind to make me understand the steps of repairs needed.
5/16/2026
Vickie M. VERIFIED CUSTOMER
My dissatisfaction had nothing to do with tie lady who checked me in - I was very upset about the fact that my appt was a robo call and when I arrived they didn’t have it on the schedule so I had to wait 3 hours .. I was told I needed new tires - 1800.00 - - not true - encouraged to bu An extended warranty … all I had come for was battery replacement for my key which is ridiculous - what bull **** / why would a Lexus have a key that the battery dies in - I felt like it was a bull **** visit to get me to spend a bunch of $$ - shame on you
5/16/2026
Rebecca M. VERIFIED CUSTOMER
Wonderful and courteous staff! Great job!
5/14/2026
Cara E. VERIFIED CUSTOMER
I don’t feel like service was completely explained. I was told car needed new tires but nothing discussed past that. Not sure why I paid to have tires rotated if I’m replacing tires within month. Not much info given. Will probably take to tire shop.
5/13/2026
Ronald F. VERIFIED CUSTOMER
Our service was exceptional.Very pleased with the entire experience, top notch!