As Usual fast and friendly service. Used the Valet pickup and had zero issues.
2/18/2026
Jamie C. VERIFIED CUSTOMER
I’m disappointed that for the second time my vehicle was not washed. Every time I’ve taken my vehicle to get fixed, it’s been done very well. However, both times I asked for a car wash and both times it was not done. I know it’s not a lot, but I’m disappointed that I couldn’t have my vehicle washed when I asked for it.
2/17/2026
Kimberly H. VERIFIED CUSTOMER
Brought car in with no appointment due to numerous warning lights.... even though the service area was short staffed and slammed Travis still managed to have a tech run the codes, order parts, and make sure it was safe for me to drive. A+
2/17/2026
Chad S. VERIFIED CUSTOMER
I was impressed by the level of professionalism, the inspection and reporting. There was no wait and was done in a very timely manner. Very well done.
2/16/2026
William D. VERIFIED CUSTOMER
It was a pleasure . Service was amazingly prompt — taking our Lexus in actually earlier than the appointment. Everything was done well and Jaelea was so friendly and competent and a pleasure to work with.
Thank you
2/15/2026
Vanessa M. VERIFIED CUSTOMER
Moses was very accommodating and took excellent care of me. Always go above and beyond on customer service.
2/14/2026
Philip T. VERIFIED CUSTOMER
Great service.
2/13/2026
Audie M. VERIFIED CUSTOMER
Good work
2/12/2026
Priscilla G. VERIFIED CUSTOMER
Always efficient and friendly
2/12/2026
Connie H. VERIFIED CUSTOMER
Not a major thing, but cabin air filter was supposed to be changed. I got home and the new filter was in the box laying on the passenger floorboard. I was able to watch a YouTube video and change it myself, but was surprised that it hadn’t been done.
2/12/2026
John O. VERIFIED CUSTOMER
The only reason I continually drive the two hours for service is because of the excellent customer service. However, today was a little surprising when after everything was completed and stated costs, there was an additional 3% surcharge for using a credit card. When service charges range from ****-****-xxxx, 3% is excessive.
2/11/2026
Sam S. VERIFIED CUSTOMER
Very helpful. Travis had to deal with a problem that was Not of his doing and
Successfully did so which allowed for a good conclusion. I
2/10/2026
Bonnie V. VERIFIED CUSTOMER
My Lexus service appointment was completed quickly and my service contact lady was friendly and helpful
2/6/2026
Wilma S. VERIFIED CUSTOMER
I called about the price of the 20,000 mile check up and the girl told me $120 but when I get there and check out, it was 220 some odd dollars they did not explain to me at the time my appointment that I would have to pay extra for the parts… I was willing to pay it. It’s just I think she should have explained it more. ..
Travis was very nice. Explained everything real well. I was very happy with my service.
2/6/2026
Robert S. VERIFIED CUSTOMER
I’ve had consistently great interactions with Moses for years with our 3 current vehicles. Always treated well.
2/6/2026
Don H. VERIFIED CUSTOMER
Very pleased with the service and in a timely manner.They were very polite and helpful
2/4/2026
Kerri B. VERIFIED CUSTOMER
Excellent service. The team went above and beyond to help me with as little disruption to my day as possible. 5 stars.