Since you asked... I appreciated that Tommy was concerned for the amount of time my request would take. It was better to put that off to another time. Or maybe you could send a technician to my house like you do with software recalls. And while the price to remove a nail from my tire was reasonable, I think that had it been any higher I should have been asked before the work was done. I saw a text later, but some of us are not addicted to our phones...and I was in the waiting room or a phone call away.
8/11/2025
Robert S. VERIFIED CUSTOMER
India was a rock star! Got my truck checked in for service and when it seemed to be taking longer than expected she kept me informed of the delays and expected completion… great experience for my first visit to your dealership, looking forward to making **** Smith Ford and India my “go to” for any future needs.
8/11/2025
Matthew B. VERIFIED CUSTOMER
Excellent service manager with great communication! Thanks Tyler
8/7/2025
Dewayne S. VERIFIED CUSTOMER
Giovani was great he explained all the options and provided great customer service
8/7/2025
Heather P. VERIFIED CUSTOMER
Gio is great, takes care of customers every time!
8/6/2025
Bobby S. VERIFIED CUSTOMER
The service writer was very nice,helpful and friendly
8/6/2025
Richard B. VERIFIED CUSTOMER
Great service and communication!
8/6/2025
Roger A. VERIFIED CUSTOMER
Ms. India was very attractive with helping with my panel screen! thank you for your professionalism and going the extra mile with helping me with my vehicle day. Kudos to you miss India.Kozel
8/4/2025
Steve G. VERIFIED CUSTOMER
India was great to work with and made the service process very easy and clear which I really appreciated as I had limited time to drop this car off to my daughter at UofSC. We will be coming back for any future service to her car while she is attending school—thanks so much!!!!
8/3/2025
Tony G. VERIFIED CUSTOMER
Great team effort yesterday. The shop was very busy. India took the time to make it seem easy and keep me informed of my vehicle's progress. Thanks for the valiant work.
8/3/2025
Randall O. VERIFIED CUSTOMER
Great job!
8/2/2025
Clayton F. VERIFIED CUSTOMER
I would appreciate a more thorough explanation of what had occurred and an explanation at the front desk.
8/2/2025
Patrick K. VERIFIED CUSTOMER
They were faster than the quoted time. I really appreciated the care your team provided my vehicle. Thanks so much Giovanni for a job well done
7/30/2025
David R. VERIFIED CUSTOMER
Tyler was very courteous, and helpful. I'll ask for him for my future needs.
7/30/2025
Alvin W. VERIFIED CUSTOMER
India, was great and the service is great
7/30/2025
Roosevelt W. VERIFIED CUSTOMER
Great service
7/28/2025
Harry S. VERIFIED CUSTOMER
The guy helping me was awesome
7/27/2025
Robert P. VERIFIED CUSTOMER
The service department does great. But needs some help or a bigger department. 5 hours with an apt for an pil change is unfortunate