The service team are very professional and knowledgeable. I’m always satisfied with my interactions with the **** Smith Team in Columbia thank you Katie Rohl, you’re a pro at your job.
Thanks
Al Winemiller
4/30/2025
Suzanne C. VERIFIED CUSTOMER
Tyler was a great help! I look forward to seeing a survey. Thanks Suzanne C
4/30/2025
Sara A. VERIFIED CUSTOMER
Great job Nick.
4/30/2025
Daniel B. VERIFIED CUSTOMER
took 4 hours 40 minutes to get oil change,recall and brake job. Tyler was very curious and apologized for the delay. I am mobility impaired and was very uncomfortable in your waiting room. In my opinion you are very expensive for you services.
4/29/2025
Ivory S. VERIFIED CUSTOMER
Very professional and courteous
4/29/2025
Micheal T. VERIFIED CUSTOMER
Giovanni was professional, gave timely updates and was a pleasure to work with. He gets customer service and should be considered an asset to your team.
4/28/2025
Arthur F. VERIFIED CUSTOMER
I am very pleased with the service I received. Tyler was helpful and kept me well informed on the status of my car.
4/27/2025
Gossie H. VERIFIED CUSTOMER
Service was completed in a timely fashion
4/27/2025
Yevette T. VERIFIED CUSTOMER
Giovanna and staff were very professional and knowledgeable. I will definitely be
Returning.
4/25/2025
Paul D. VERIFIED CUSTOMER
New vehicle,
First scheduled maintenance.
4/24/2025
Richard S. VERIFIED CUSTOMER
Tyler is awesome.
4/24/2025
Sierra K. VERIFIED CUSTOMER
thank you India for a smooth and easy process!
4/23/2025
Stephen W. VERIFIED CUSTOMER
India is very helpful and knowledgeable
4/23/2025
Nicole M. VERIFIED CUSTOMER
India, gave me the best customer service and care. I haven't had the Greatest experiences at **** Smith but India has restored my faith with her professionalism, smile and knowledge. She speaks highly of her employer and represented **** Smith Ford to the highest standard!
4/23/2025
Calvin R. VERIFIED CUSTOMER
Excellent Job
4/23/2025
Jeremy W. VERIFIED CUSTOMER
Friendly promt smiles all around
4/22/2025
Celeste R. VERIFIED CUSTOMER
Loved the video all points inspection! Tyler was professional and helpful with questions and offered good advice. Thank you
4/22/2025
Joel L. VERIFIED CUSTOMER
Katie did a great job.
4/22/2025
Andrew H. VERIFIED CUSTOMER
Nick was nice and helpful. However, I expected the fluids to be topped off. Every time Ive taken my F150s for an oil change at any Ford dealership, the fluids were topped off. After I noticed, I went to an auto parts store to buy fluids to refill them. The coolant level was on minimum. Also, no one asked me what kind of oil I wanted to use. The invoice says 6 XO 5w30 BSP Bulk oil. Also, 2721 CM. So Im not even sure what they put in today.