Liked that my car was brought back to me. Very responsive. The $14k appraisal to fix the sunroof seemed very high -- asked a guy who owns a Ford dealership in Florence about that and he said it seemed like an astronomically
high estimate solely intended to get me to go away or take the simpler, cheaper option. (Which, fair.) I don't know jack about cars so I am not in a position to agree or disagree with that assessment, but you all were the only ones willing to touch it and did so professionally, so I appreciate that. My 2007 Edge is an old car, it ain't worth much, but I bought it because it was a quality year and they apparently run for a long time. Hopefully the more expensive, modern ones have a similar track record. If so, I may come back whenever this ole beast kicks out on me. Thanks again!
5/29/2025
Michael M. VERIFIED CUSTOMER
Great service with a smile and a handshake.
5/29/2025
Timothy H. VERIFIED CUSTOMER
Seth was prompt and professional. Thank you, Tim H.
5/28/2025
Betty M. VERIFIED CUSTOMER
Giovanni was extremely helpful for getting my car fixed. He worked hard to make sure I was happy with the service always courteous. Always returned Calls and keep me informed of the service as it processed. He is knowledgeable and helpful.It was a pleasure to work with him.
5/27/2025
James M. VERIFIED CUSTOMER
Mr. Bencini was extremely personable. He went the extra mile to ensure my satisfaction with the service process from start to completion. Does his job well!
5/26/2025
Mandy P. VERIFIED CUSTOMER
Tyler is always professional, respectful and makes me feel like I'm in good hands.
5/26/2025
Rick L. VERIFIED CUSTOMER
All was done very well as usual. Thank you and for India making sure that all is well when I leave the dealer. Rick L
5/26/2025
Jorge D. VERIFIED CUSTOMER
Good job!
5/25/2025
Jacqueline B. VERIFIED CUSTOMER
Tyler made sure everything was check out and done on time and talk to me making me aware of any other things. Good customer service
5/25/2025
Shannon T. VERIFIED CUSTOMER
Tyler Turner Claytor has always taken care of all our service needs on multiple vehicles
5/24/2025
Pam T. VERIFIED CUSTOMER
I have always received the best service and courteous drivers. Jeremy Winters and the service team are excellent.
5/24/2025
Monte S. VERIFIED CUSTOMER
Great service better than back home in Virginia
5/24/2025
Ashlee B. VERIFIED CUSTOMER
The service is great. Everyone is always really nice. I like that I can make an appt via text. I just wish the prices for an oil change weren't so highly. I've never had to pay that much for an oil change and tire rotation.
5/24/2025
Robert M. VERIFIED CUSTOMER
Everyone was so polite. The waiting area was comfortable and made the time go by fast. Updated on progress.
Great experience.
5/24/2025
Eric K. VERIFIED CUSTOMER
Highly satisfied. Exceeded my expectations. India Kozel provided outstanding service in a professional manner from the initial diagnostic through the return of my vehicle, as well as assisted in the auto rental and rental.
5/23/2025
Bryan Z. VERIFIED CUSTOMER
Seth did a great job keeping me up to date on developments with my truck.
5/23/2025
Craig F. VERIFIED CUSTOMER
Thank YOU...!
5/22/2025
Lawrence K. VERIFIED CUSTOMER
Good service visit. Attention to details.
5/22/2025
Dale B. VERIFIED CUSTOMER
Giovanni and the team met my service needs with professionalism and they alerted me to service needs which I will address with them in the near future. Good job!