India, gave me the best customer service and care. I haven't had the Greatest experiences at **** Smith but India has restored my faith with her professionalism, smile and knowledge. She speaks highly of her employer and represented **** Smith Ford to the highest standard!
4/23/2025
Calvin R. VERIFIED CUSTOMER
Excellent Job
4/23/2025
Jeremy W. VERIFIED CUSTOMER
Friendly promt smiles all around
4/22/2025
Celeste R. VERIFIED CUSTOMER
Loved the video all points inspection! Tyler was professional and helpful with questions and offered good advice. Thank you
4/22/2025
Joel L. VERIFIED CUSTOMER
Katie did a great job.
4/22/2025
Andrew H. VERIFIED CUSTOMER
Nick was nice and helpful. However, I expected the fluids to be topped off. Every time Ive taken my F150s for an oil change at any Ford dealership, the fluids were topped off. After I noticed, I went to an auto parts store to buy fluids to refill them. The coolant level was on minimum. Also, no one asked me what kind of oil I wanted to use. The invoice says 6 XO 5w30 BSP Bulk oil. Also, 2721 CM. So Im not even sure what they put in today.
4/22/2025
Albert A. VERIFIED CUSTOMER
A great service experience.
4/21/2025
Jessica W. VERIFIED CUSTOMER
Tyler was very friendly and professional.
4/19/2025
Lorraine Z. VERIFIED CUSTOMER
You are welcome
4/19/2025
Lillie M. VERIFIED CUSTOMER
Very satisfied customer. I appreciate your notes that you checked under items under hood.
4/19/2025
Tammy D. VERIFIED CUSTOMER
Katie was very professional , answered all my questions and made the entire experience easy .
4/19/2025
Nicholas D. VERIFIED CUSTOMER
You guys are a LITTLE over the top with text messages
4/18/2025
Claire B. VERIFIED CUSTOMER
Excellent service. India was great
4/18/2025
Joseph C. VERIFIED CUSTOMER
Very satisfied
4/17/2025
Michelle P. VERIFIED CUSTOMER
Waiting on communications from techn rep
4/17/2025
Steven P. VERIFIED CUSTOMER
Giovani is a great customer service agent!
4/17/2025
Denise L. VERIFIED CUSTOMER
Everything was great!
4/17/2025
Kenneth W. VERIFIED CUSTOMER
Take Care and Be Safe
4/17/2025
Cameron D. VERIFIED CUSTOMER
I enjoyed meeting India. She was very friendly and helpful.
4/17/2025
Les B. VERIFIED CUSTOMER
Service was not uploaded on my FordPass app, entered myself, which is strange