Tommy was able to get my vehicle in and serviced pretty quickly.
6/2/2026
James S. VERIFIED CUSTOMER
The only problem that I had was that the valet was an hour late and picking up my car. Tyler on the other hand did a great job getting me in and out with the service that I needed.
6/2/2026
Alexander M. VERIFIED CUSTOMER
Matt the service tech was professional and helpful during this recall process.
6/2/2026
Kevin S. VERIFIED CUSTOMER
Tyler Turner and his staff at Ford dealership on Garners Ferry rd was absolute the best. Tyler made sure our problem with our car was fixed before releasing it to us. He was in constant communication with us explaining everything to us where we could understand. I can not thank Tyler Turner enough. He made this process so easy and stress free for my husband and I.
6/2/2026
William H. VERIFIED CUSTOMER
Always a pleasure working with him
6/1/2026
Norman J. VERIFIED CUSTOMER
Again Giovanni helped me out a single father with a tight budget Giovanni really went to bat for me against my warranty people helping me get the repairs needed and back on the road Giovanni never fails to deliver a major success rate in service and excellence I really appreciate you all having someone like Giovanni on the team makes me believe in Customer-service again Fast, Prompt, Honest, Dependable I hope Giovanni gets rewarded you have a great Employee
6/1/2026
Charles B. VERIFIED CUSTOMER
I was very pleased with the service thank y'all so much
5/30/2026
Patrick K. VERIFIED CUSTOMER
The service was excellent. Mr. Davenport went above and beyond to get my vehicle repaired and returned to me much faster than I expected. My only disappointment was discovering Ford now charges a 3% fee when using a credit card. But that is not a reflection on him or your service team. Thank you
5/29/2026
Gregory B. VERIFIED CUSTOMER
Matthew always makes sure my vehicle is done on time, always professional and also keeps me informed. This is why I always come to him, one of the BEST advisors I’ve ever encountered.
5/29/2026
James G. VERIFIED CUSTOMER
Big O thank you
5/28/2026
Belinda F. VERIFIED CUSTOMER
Tommy was superb! Very professional, knowledgeable, receptive, available and honest. Tremendous asset to your team. He represented FORD exceptionally well!
5/28/2026
Lindsey R. VERIFIED CUSTOMER
Matthew was truly the best. Responsive, communicative, competent. I couldn’t ask for a better experience. We have always been satisfied with having our vehicle serviced with your team, but our experience with Matt was second to none. When deciding to purchase another vehicle in the future, we will consider **** Smith first and a huge part of that is because of the service we received with Matt.
5/28/2026
Marion R. VERIFIED CUSTOMER
Nonen
5/27/2026
Detreia G. VERIFIED CUSTOMER
Tommy always treats me well when I get my car serviced.
5/26/2026
Roderick B. VERIFIED CUSTOMER
Tommie did a great job. Give the guy a raise.
5/26/2026
Michael S. VERIFIED CUSTOMER
Tyler did a great job today. Thanks.
5/25/2026
Sharon K. VERIFIED CUSTOMER
He was extremely helpful. I came in late but he was positive and was able to get my car done.
5/24/2026
John K. VERIFIED CUSTOMER
Great experience. Nice interaction. Knowledgeable. And expeditious.
Guest WiFi didn’t work.
5/23/2026
Adam G. VERIFIED CUSTOMER
Thank you for the help
5/22/2026
Shannon F. VERIFIED CUSTOMER
Absolutely love working with Giovanni. He has excellent customer service and provides the utmost care and gives me confidence I’m at the right place. I would be lost without his service and support!!