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Real Reviews from VERIFIED CUSTOMERS
Jay T. VERIFIED CUSTOMER
Thanks Giovanni
6/20/2026
Robert B. VERIFIED CUSTOMER
Tyler Turner was knowledgeable and professional. He answered all of my questions. **** Smith Ford serviced my vehicle in a timely manner. I appreciate the service and care that you guys provide. A job well done!
6/19/2026
Palmetto Garage. VERIFIED CUSTOMER
Katie always goes above and beyond to service my vehicle! Will keep coming back! Please recognize her in excellence in customer service.
6/19/2026
Teress H. VERIFIED CUSTOMER
Great Service
6/19/2026
George B. VERIFIED CUSTOMER
Matthew, is an extremely knowledgeable and transparent individual and is willing to assist in any way possible. Thanks for your profound service. George B
6/19/2026
Antwan A. VERIFIED CUSTOMER
Tommy did excellent!
6/19/2026
Ron J. VERIFIED CUSTOMER
Was just a routine service, but I can appreciate the timeliness in its completion, as 2 yrs an ago it would have taken an entire day for an oil change. You may just drive me to wait next time!
6/18/2026
Phil G. VERIFIED CUSTOMER
I was greeted quickly, he was very personable, and got me in and out in a reasonable time.
6/18/2026
Hilda R. VERIFIED CUSTOMER
Service advisor was very friendly and professional. Happy to be doing business with **** Smith Ford.
6/17/2026
Carrie W. VERIFIED CUSTOMER
Tommy kept me informed throughout the process of getting my vehicle serviced. He provided excellent customer support. I will definitely recommend his service to others.
6/16/2026
Robert R. VERIFIED CUSTOMER
Gio was dope. Would recommend to others and will be coming back for additional services! WORD!
6/16/2026
Elizabeth P. VERIFIED CUSTOMER
I had to wait 3 hours to get an oil change for my vehicle after they confirmed would only take an hour and a half. I needed my vehicle to go to work so I missed half a day of work to get a service that lasted way more than the time displayed.
6/15/2026
Robert S. VERIFIED CUSTOMER
1) A side RV mirror was replaced, but I did not get the defective one back so that I could return it to where it was purchased. Too late now! 2) I spent nearly $1500.00 on service and repairs. Seems the least **** Smith Ford could have done was to return my vehicle after it had been washed.
6/14/2026
Shelduan L. VERIFIED CUSTOMER
Tommy is always very professional and helpful when I come to have my vehicle serviced.
6/14/2026
Marilynn J. VERIFIED CUSTOMER
Excellent customer service and fast service.
6/14/2026
Herbert P. VERIFIED CUSTOMER
Tyler presented in a professional manner and has a great personality. A great experience.
6/13/2026
Jonathan D. VERIFIED CUSTOMER
Tommy is the best service advisor I've experienced at a dealership. From the start he worked tirelessly to get my vehicle diagnosed and fixed quickly and thoroughly. He was able to get me a loaner vehicle and have ford cover the repairs under warranty.
6/12/2026
Zamiya B. VERIFIED CUSTOMER
Wasted time Took extremely long Over $200 for a dignostic exam for something I already told them about Over $900 to fix a gas valve No thx !!!
6/12/2026
Steven C. VERIFIED CUSTOMER
Tyler and the staff were accommodating and professional as they completed a very difficult diagnosis and repair. They made sure I was kept abreast of each stage and cost. I highly recommend them.
6/12/2026
Candice M. VERIFIED CUSTOMER
Good customer service
6/12/2026