Selma Nissan Auto Repair Service

Bryan was awesome! So helpful and pleasant to deal with. I will definitely be back!

It took to long to get my vehicle even when it had warranty.

He is a friendly person who knows how to do his job well quickly and efficiently and offers services without pressure to the customer 10/10

Ish is a very valuable asset to Nissan. He has been a part of the Nissan family for many years to no surprise. He is super informative and knowledgeable, as well as helpful!! Thank you Ish for always going above and beyond for us!!

No problem. Everything was great. Thank you.

My service visit was on 10/11/25 Advisor failed to go over my multipoint inspection. On 10/13/25, as I was driving on the freeway 41 N with my two young children, the car died on the freeway in the middle of high speed traffic. The California Highway Patrol had to tow my car off the freeway due to the immediate danger me and my children were in. AAA towed my car back to Selma Nissan since they were the last ones who worked on my car. The mechanic inspected my car and found that the engine air filter was extremely dirty and debris from it blocked the sensor and that it was a safety feature that Nissan has to prevent damage to the engine. To fix this issue all we needed go do was replace the filter. I was NOT informed of this on my visit from 10/11/25, had I known this would have taken care of it that day and paid the $65 to replace. BUT again, the advisor failed to go over my multipoint inspection. This small oversight could have been the cause of a much bigger issue had me and my kids been in a car wreck on 10/13/25. Ismael said that the advisor was new and did not have access to the multipoint inspection to go over with me. So that tells me that he was not only not properly trained but also did not take the initiative to make sure he was able to log in to access the multipoint inspections. My filter ended up being replaced at no charge but that does not make up for the emotion stress and trauma it caused me and my kids as traffic was swerving around us to avoid hitting us. It was a terrible experience.

Don’t call if you have to tell stories and don’t keep your word I could’ve taken it where I’ve been taking it. Got way more better satisfaction and good customer service.

Thank you very much for your continued support and outstanding customer service all the time, greatly appreciate you, Sir!

Amazing service thank you

The car is running well.

Ismael does a great job always l m always very pleased

Brian was very helpful and got my car serviced quickly and even applied the coupon I forgot at home. He moved another car and Brought my car up front because it was blocked in. Superior service with a friendly helpful smile!

They work good and very satisfy service

Was very respectfully and provided great service!

Greatly appreciate the thought put into offering to replace. Bryan did not have to considering it was fixed. My safety was put first with the thought that the visor could fall in my face again. Replacement was the guarantee.

I received the worst customer experience! Ismael Chavez was extremely RUDE and would make very rude comments when speaking about the car not only was he very rude it took 3 days for my car to be fixed I expressed that it’s a very long time without any type of transportation and Ismael didn’t care at all . He kept demanding that I will have to pay a 100 dollar deductible because the issue didn’t have nothing to do with a recall he contradicted himself when he explained one recall it sounded exactly like what was wrong with my car then when I asked why wouldn’t it cover due to it sounded like the recall part he changed the name of the part that needed to be repaired I feel if I had not escalated the situation to management Ismael would have charged me for a feel that didn’t need to be paid. I feel his is very dishonest i really am considering never returning for business due to his untrustworthiness.

Glad to have Ismael back working!

Absolutely AMAZING customer service!! Ismael was professional, answered my questions & any concerns I had. I plan to get another car soon , and I’m definitely purchasing another new vehicle at Nissan!!!

Ismael Chavez very professional Very easy to work with Very good communication

There was a great deal of confusion regarding the recall. It turned out there were two recalls. I received three different call from the national office but there is no data on the engine recall.