I had a few things on my vehicle that ineeded - the 20,000 mile service, a manufacturer recall, a new tire and an issue with the driver’s seat. Jose did an excellent job from start to finish. Jose was friendly and had a great attitude. I felt confident that he was taking care of everything and he did.
12/12/2025
Gilberto G. VERIFIED CUSTOMER
Excellent Customer Service.!!
12/12/2025
Stephen A. VERIFIED CUSTOMER
Alexandro made the visit very fast and simple. Explained everything that my car needed and got it done!
12/12/2025
Alexander B. VERIFIED CUSTOMER
Overall the experience was decent. Lackluster in some areas. Most employees there seem like they don't care depending on the vehicle you drive. My car is a little older but still a Toyota and the fact that it took me getting out my car both times just to get service was ridiculous. I watched two ticket writers or advisors walk past me multiple times. And a few just casually having a conversation right next to me. So again I had to go physically inside the building just to get a ticket. My advisor was decent extremely lacking in communication. My vehicle was suppose to be there a day but went into a week and the only communication I had was initiated by me. I honestly will not return to this location nor will I advise friends or family to get service here. I could understand if I spent a few bucks but I spent a few thousand getting my car service to honestly be treated poorly. 10 out of 10 will not return again.
12/11/2025
Michael G. VERIFIED CUSTOMER
Mike Torres is always helpful and professional.
12/11/2025
Maricruz M. VERIFIED CUSTOMER
Excellent customer service with Avelina
12/11/2025
Maria G. VERIFIED CUSTOMER
First time toyota owner. Service was great. Avelina made sure I was taken care of. Shuttle service was fast and friendly.
12/11/2025
Ray M. VERIFIED CUSTOMER
Pretty smooth service, this was my first with this car, satisfied.
12/11/2025
Matthew H. VERIFIED CUSTOMER
Excellent customer service and communication
12/11/2025
Victor H. VERIFIED CUSTOMER
Mike never ceases to amaze me
12/11/2025
Mario H. VERIFIED CUSTOMER
I got there before my scheduled appointment and I still waited approximately two hours for the service to be completed. The lobby was full and possibly that they had been overbooked. I hope the process is more streamlined in the future.
12/11/2025
Mauricio F. VERIFIED CUSTOMER
He was very helpful and answered any question I had about my service.
12/11/2025
Salvador P. VERIFIED CUSTOMER
Good service
12/11/2025
Lilia O. VERIFIED CUSTOMER
Mike was very friendly and he was able to take my vehicle in and out quickly
12/11/2025
Bobby R. VERIFIED CUSTOMER
Work was done promptly & Mr.Hernandez was very nice & courteous.
12/11/2025
Maria R. VERIFIED CUSTOMER
Great service
12/11/2025
Abraham S. VERIFIED CUSTOMER
Buen servicio y está ve fue rápido
12/9/2025
Rosa G. VERIFIED CUSTOMER
Every time I bring my vehicle in for service, after checking out, they inquire if I have my complimentary oil changes. They often attempt to charge me without verifying, and I consistently need to remind them to check.