I wish you would run the car thru a wash when we take it in for service. It doesn’t have to be detailed, just washed.
4/20/2025
Alberto C. VERIFIED CUSTOMER
Thank you for the service.
4/20/2025
Lilia H. VERIFIED CUSTOMER
Always love the service!
4/20/2025
Robert M. VERIFIED CUSTOMER
We'll tell the Toyota representative when he calls me thank you
4/20/2025
Edgar A. VERIFIED CUSTOMER
José was awesome!
4/19/2025
Alfredo L. VERIFIED CUSTOMER
Excellent service, very satisfied! Thank you
4/19/2025
Norma G. VERIFIED CUSTOMER
Ms. Pulido is very knowledgeable and was very helpful. I was very impressed with her professionalism.
4/19/2025
Daniel L. VERIFIED CUSTOMER
Hector was great keeping me updated on my repairs
4/19/2025
Phillip H. VERIFIED CUSTOMER
Great customer service.
4/19/2025
Maria H. VERIFIED CUSTOMER
Thank you
4/18/2025
Jose G. VERIFIED CUSTOMER
Keep up the good work!
4/18/2025
Rosemary M. VERIFIED CUSTOMER
The low tire pressure light was on when I arrived at the dealership, but nothing was done about it. I also asked if technicians could fix the floor board that has come loose on the driver side by the door, but that was not completed either. I also had scheduled a shuttle to work, but shuttle never arrived until my car service was completed. Very frustrating and disappointing service
4/18/2025
Monica G. VERIFIED CUSTOMER
I brought in my suv because the hatch kept getting stuck. 2 hrs after I dropped off my vehicle, I get an update that the both shocks for the hatch needed to be replaced, but they only had 1 in stock. It will have to be ordered and I will need to came back in. That wasn’t the issue I had concerns with. I had a concern that ‘I need more brake fluid, an alignment done, and my cabin filter needs to be replaced.’ I already got an alignment done 2-3 weeks ago and I’m pretty sure I had the cabin filter replaced at the same time. I was surprised to hear that the ‘engine’ filter was changed out 2-3 weeks ago. My question is, ‘why do I need to have another alignment done???’ Also, I really don’t pay attention to the details on the services done to my suv. I think Im gonna start paying more attention so that I am not scammed to paying for another service that’s not needed.
4/18/2025
Diana E. VERIFIED CUSTOMER
Muy amable y respetoso
4/18/2025
Humberto G. VERIFIED CUSTOMER
Janett HERERRA was very helpful
4/18/2025
Carmen N. VERIFIED CUSTOMER
I took my vehicle in for the very first service and I don’t believe that a full service was completed because the alert for my windshield wiper fluid remains on, but the technician checked off that it was OK so now I have to believe that the inspection was actually not done at all. I reside in another state and having to go back a second time and wait another hour and a half unnecessarily is very inconvenient.
4/18/2025
Jesus A. VERIFIED CUSTOMER
He was very professional and kind!!
4/18/2025
Jesse M. VERIFIED CUSTOMER
Mike always takes care of us. Give that guy a raise!
4/18/2025
Sarah L. VERIFIED CUSTOMER
Saul was an incredible service advisor. Great communication, friendly, and quick service. Highly recommend all TOYOTA customer.