Mr. Ivan is exceptional as a service advisor. Will definitely use lexus as my maintenance
4/20/2025
Graciela M. VERIFIED CUSTOMER
Thank you.
4/20/2025
Guadalupe M. VERIFIED CUSTOMER
Arturo is always courteous and a pleasure to work with. He always answers all my questions and provides excellent customer service.
4/20/2025
Todd G. VERIFIED CUSTOMER
Good service. No complaints.
4/20/2025
Christian A. VERIFIED CUSTOMER
Adrian was very friendly and went over everything with me
4/19/2025
Monica P. VERIFIED CUSTOMER
Completely dissatisfied with the service . My vehicle issue was never fixed . I’ve taken my vehicle multiple times for the same issue and yet I’m being told via text that there is nothing Lexus can do to fix this issue . The treatment that I have received from Mr Duran has been in an unprofessional manner, his tone and disregard to help a customer is very disappointing. I think it is very unprofessional for me to receive a text message that there is nothing Lexus can do to fix my vehicle. This is such a poor manner to communicate with a customer.
My vehicle is not even a year old and is supposed to be a high end vehicle. Yet I continue to have the same issue .
4/19/2025
Francisca P. VERIFIED CUSTOMER
As always, Ivan is our man to go to. He is always professional, knowlegable,and very approachable. He speedily answered all our questions. We consider him an asset to Lexus.
4/18/2025
Michael B. VERIFIED CUSTOMER
Thank you!
4/18/2025
Marisela D. VERIFIED CUSTOMER
Thank you.
4/17/2025
Kathleen J. VERIFIED CUSTOMER
Very professional-
4/16/2025
Mary K. VERIFIED CUSTOMER
Ivan did an excellent job.
4/15/2025
Miguel S. VERIFIED CUSTOMER
Great service, always!
4/15/2025
Francisco P. VERIFIED CUSTOMER
Adrian is very professional n provides great service.
4/15/2025
Gary M. VERIFIED CUSTOMER
We have been dealing with Ivan for several years and love his personalized attention.
4/15/2025
Kareen B. VERIFIED CUSTOMER
Great service but please the low class ride with the left over coffe cup plus 2 strangers riding with me with no ac ???? I don't want to experience that anymore.i switch my Audi to Lexus and want to go back with Audi. Do better please.
4/15/2025
David A. VERIFIED CUSTOMER
Ivan was very helpful and professional, very happy with his service