Ivan is consistently helpful and very polite. I’m very pleased that he is my service provider.
4/3/2025
Hector M. VERIFIED CUSTOMER
Great customer service
4/3/2025
Vino V. VERIFIED CUSTOMER
Great service and special appreciation to Arturo !
4/3/2025
Teresa F. VERIFIED CUSTOMER
Art is professional, thorough, friendly and a pleasure to deal with.
4/3/2025
Claudia S. VERIFIED CUSTOMER
Great service !
4/3/2025
Paola O. VERIFIED CUSTOMER
Great customer service!
4/3/2025
Irene A. VERIFIED CUSTOMER
Mr. Duran is not my regular condultant and I believe he did the bare minimum. I didn't get the communication I'm used to getting. I did mention my wipers were in need of replacement and he said he would start with what I was there for,oil change and rotation. My GX was wiped down on the outside, since I brought in a clean vehicle. I will make sure Arturo is working on the day I take my vehicle in again. Mr. Duran is probably a good consultant to his regulars, I just didn't feel it. I've purchased and maintained a lot of vehicles from Hoy, mostly Toyota. Overall, I'm okay with the service.
4/2/2025
Amyann G. VERIFIED CUSTOMER
I asked twice for someone to call me with the estimate of about how much I would be paying and no one ever called. I asked when they called to set up the appointment and I asked again when they called to confirm the appointment.
4/2/2025
Gilbert O. VERIFIED CUSTOMER
We have been with Toyota, HoyFox and now Fox since 2000, thank you for Ivan Duran’s wonderful customer service he has given us just like the previous ones . Keep up the good work job Ivan and establishment.
4/2/2025
Jesus S. VERIFIED CUSTOMER
Well done job
4/2/2025
Lily M. VERIFIED CUSTOMER
Much better experience than the Albuquerque dealership. Thank you!!
4/2/2025
Jose G. VERIFIED CUSTOMER
Very professional!
4/2/2025
Nancy S. VERIFIED CUSTOMER
This car is a lease agreement
4/2/2025
Katia R. VERIFIED CUSTOMER
Arturo was extremely attentive to meeting all my needs in a very timely manner. Very professional and stayed in contact. Very happy with the service he provided.
4/1/2025
George M. VERIFIED CUSTOMER
Very satisfied with the service received from Ivan. Very professional in all aspects if customer service. Thanks for the service.
4/1/2025
Victoria O. VERIFIED CUSTOMER
Satisfied
3/31/2025
Patricia M. VERIFIED CUSTOMER
The service was great!!!!. Adrian Martinez and Arturo Gonzalez did an outstanding job. I felt right at home. They made sure every question was answered and every concern I had on my car was addressed.
I really appreciate the nice and great service I received from both!