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Real Reviews from VERIFIED CUSTOMERS
Mariana B. VERIFIED CUSTOMER
Arturo was very friendly and helpful. His customer service was above par. Thank you!
3/29/2025
Janna L. VERIFIED CUSTOMER
I really appreciated Adrian and Ivan‘s help. Adrian was able to get it for us and back on the road about two weeks earlier than promised!
3/29/2025
Pamela O. VERIFIED CUSTOMER
Ivan is very professional and answered all of my questions.
3/28/2025
Roberto G. VERIFIED CUSTOMER
Thank you for the great, professional service. Adrian Gerardo Martinez took great care of my Lexus needs and answered all my questions. Thank you, Robert Gallegos
3/28/2025
Eileen C. VERIFIED CUSTOMER
Service is always high quality. Ivan is very attentive and professional. Overall excellent experience
3/28/2025
Marcus D. VERIFIED CUSTOMER
X???????????? ****
3/27/2025
Jessica S. VERIFIED CUSTOMER
He was absolutely on top of everything. Im very satisfied with the service that was given. He was very professional and also understanding so I felt like family. Thank you again.
3/27/2025
Irene S. VERIFIED CUSTOMER
Thank you !
3/27/2025
Irma L. VERIFIED CUSTOMER
I had a great experience at the Lexus service and Arturo Gonzalez is very helpful and professional! Thank You keep up the good work!
3/26/2025
Malak M. VERIFIED CUSTOMER
Ivan is THE MAN !!!! Love the Service and true customer appreciation for the debt I’ve put myself in LOL????????????????????5 STAR SERVICE WAS CREATED TO HOLD THE BAR THAT HIGH FROM PEOPLE LIKE IVAN EVEN THOUGH HE ALWAYS LOOKS MAD LOL HES AWESOME!!
3/26/2025
Anette M. VERIFIED CUSTOMER
As always, great customer service! Ivan is fantastic! Thank you!
3/26/2025
Bradley M. VERIFIED CUSTOMER
Mr. Adrian Gerardo Martinez, Provide excellent customers & texted my vehicle status promptly with several recommendations which I will schedule in the future. He is a value asset to the service team and I have recommended him to several of my friends. Thanks for your excellent services, Mr. McNair
3/26/2025
Kyong B. VERIFIED CUSTOMER
Kind
3/25/2025
Jimmy C. VERIFIED CUSTOMER
I usually handle my own oil changes and basic maintenance, but I used to bring my Toyota 4Runner to Fox Toyota Service, where I was a client of Adrian. Recently, I happened to run into him by chance at Wingstop—and that encounter reminded me just how genuine of a person he is, completely outside of any business setting. That same day, instead of doing it myself, I decided to take my wife’s car in for an oil change. Adrian’s professionalism and character speak volumes. I’m not originally from El Paso, but the way he treats people made me feel like a friend, not just a customer. I always support those who carry themselves with integrity—Adrian is one of them.
3/25/2025
Gilbert S. VERIFIED CUSTOMER
I would just like to thank Ivan for is getting my wife’s GX back on the road and made it as pain free as possible
3/25/2025
William B. VERIFIED CUSTOMER
Ivan was excellent.
3/25/2025
Eulalio B. VERIFIED CUSTOMER
Great service as always
3/25/2025
Jose B. VERIFIED CUSTOMER
The breaks are still an issue. Waiting on follow up.
3/25/2025
Dayana A. VERIFIED CUSTOMER
My name is Mary Diane Archuleta. Thank you!
3/23/2025
Manuela P. VERIFIED CUSTOMER
Thank you for the excellent experience at your dealership. From the nice lady making the appointment,to the kind young man who greeted me when I arrived,to Adrian keeping me informed about the status of the car, to the explanation of the service. Everyone was very professional. Thank you.
3/23/2025