Ivan is truly the best. He gives outstanding service. He is so helpful , values my time, and is always reliable. He is the best advisor I've ever had.
4/8/2025
Michelle M. VERIFIED CUSTOMER
Ivan is always professional and trustworthy.
4/8/2025
Arturo M. VERIFIED CUSTOMER
Ivan is customer focused, I am completely at ease taking my car to him.
4/8/2025
Deana R. VERIFIED CUSTOMER
Arturo was very knowledgeable about the service options. He timely and good person to work with.
4/7/2025
Wesley W. VERIFIED CUSTOMER
Ivan is great. Clear and timely communication. And he is very accommodating.
4/6/2025
Sandra R. VERIFIED CUSTOMER
Ivan is very thorough and has good communication with his customers.
4/6/2025
Elizabeth P. VERIFIED CUSTOMER
How much is my car worth?
4/5/2025
Maria A. VERIFIED CUSTOMER
I was pleased with his overall service and accommodating me with a loaner
4/5/2025
Carlos B. VERIFIED CUSTOMER
Adrian was awesome as always.. providing great customer service
4/4/2025
Victor A. VERIFIED CUSTOMER
Adrian Martinez was awesome and Was a great experience. I enjoyed working with him and looking forward to working with him again.
4/4/2025
Diane S. VERIFIED CUSTOMER
Arturo is the very example of great customer service! He kept me in the loop and worked tirelessly to make sure I was satisfied! He is a true Fox Lexus Treasure!
4/3/2025
Rosa B. VERIFIED CUSTOMER
Ivan is consistently helpful and very polite. I’m very pleased that he is my service provider.
4/3/2025
Hector M. VERIFIED CUSTOMER
Great customer service
4/3/2025
Vino V. VERIFIED CUSTOMER
Great service and special appreciation to Arturo !
4/3/2025
Teresa F. VERIFIED CUSTOMER
Art is professional, thorough, friendly and a pleasure to deal with.
4/3/2025
Claudia S. VERIFIED CUSTOMER
Great service !
4/3/2025
Paola O. VERIFIED CUSTOMER
Great customer service!
4/3/2025
Irene A. VERIFIED CUSTOMER
Mr. Duran is not my regular condultant and I believe he did the bare minimum. I didn't get the communication I'm used to getting. I did mention my wipers were in need of replacement and he said he would start with what I was there for,oil change and rotation. My GX was wiped down on the outside, since I brought in a clean vehicle. I will make sure Arturo is working on the day I take my vehicle in again. Mr. Duran is probably a good consultant to his regulars, I just didn't feel it. I've purchased and maintained a lot of vehicles from Hoy, mostly Toyota. Overall, I'm okay with the service.
4/2/2025
Amyann G. VERIFIED CUSTOMER
I asked twice for someone to call me with the estimate of about how much I would be paying and no one ever called. I asked when they called to set up the appointment and I asked again when they called to confirm the appointment.
4/2/2025
Gilbert O. VERIFIED CUSTOMER
We have been with Toyota, HoyFox and now Fox since 2000, thank you for Ivan Duran’s wonderful customer service he has given us just like the previous ones . Keep up the good work job Ivan and establishment.