Arturo was amazing. From check in to check out he ALWAYS takes care of all of my needs. I had previously worked with another service rep, and he is is absolutely phenomenal. He is the only the reason I will continue to do business with Fox.
7/3/2025
Ermelinda Q. VERIFIED CUSTOMER
Ivan continues to focus on customer needs to provide me with a good experience. I appreciate his timely response and attempt to get my vehicle serviced and checked as needed.
7/3/2025
Amy O. VERIFIED CUSTOMER
Arturo went above and beyond. He is one of the best advisors I’ve had at Lexus.
7/3/2025
Melanie M. VERIFIED CUSTOMER
Ivan is amazing!!!
7/1/2025
Yvonne T. VERIFIED CUSTOMER
Ivan was courteous and professional
7/1/2025
Hilda S. VERIFIED CUSTOMER
Arturo is a stellar advisor, always courteous, professional and willing to answer questions or concerns.
6/30/2025
Maria C. VERIFIED CUSTOMER
Extremely satisfied!!!
Class A CS from Ivan!
6/29/2025
Patricia F. VERIFIED CUSTOMER
Arturo provides the best customer experience I’ve ever received and he Is extremely knowledgeable. I am always extremely pleased with the level of service and professionalism Arturo provides. He is a TRUE ASSET at Lexus.
6/29/2025
Darla F. VERIFIED CUSTOMER
Ivan is always very helpful, knowledgeable and professional. It is a pleasure to have him as our service representative!! Thank you for always providing a job well done!!
6/29/2025
Eric J. VERIFIED CUSTOMER
Always professional, Arturo. Appreciate you
6/29/2025
Karla B. VERIFIED CUSTOMER
My service experience went smoothly and Ashley was able to get me in and out quickly, answered my questions and explained what was accomplished during this service. Thank you
6/28/2025
Bryana A. VERIFIED CUSTOMER
Ashley was Extremely helpful and professional! She went out of her way to assist me and made the entire process much easier. I truly appreciate her dedication and support. I’m happy to have my car serviced at Lexus.
6/28/2025
Priscilla R. VERIFIED CUSTOMER
Very helpful and communicative!
6/28/2025
Ana G. VERIFIED CUSTOMER
Ashley is friendly, helpful and answers anything right away.
6/28/2025
Ilda M. VERIFIED CUSTOMER
I was very satisfied with Mr. Arturo Gonzalez. He was very helpful,kind and very professional. Thank you
6/27/2025
Evangelina L. VERIFIED CUSTOMER
Iván always conducts him self professional and goes above and beyond to provide great service!!
6/27/2025
Daniel A. VERIFIED CUSTOMER
I've been getting my vehicle serviced by Lexus of El Paso for 14 years. Arturo Gonzalez is definitely an asset to Hoy Fox Lexus. Arturo provided unparalleled service exceeding my expectations. He's a keeper!
6/27/2025
Martha F. VERIFIED CUSTOMER
Ivan is always professional, honest, and timely. Excellent to have as a service coordinator!
6/27/2025
Samuel Jr. VERIFIED CUSTOMER
Ivan is a wonderful rep for you and your customers.