When I arrived I asked the young man who took my car if I could get a car wash as well as Ashley and they each said, “yes, of course!” However when I went to pick up my car it was not washed. I didn’t want to wait any longer and left disappointed. Please contact me if you’d like to remedy this.
5/31/2025
Rita S. VERIFIED CUSTOMER
Is always a pleasure to bring my car to Lexus service
Arturo is always great to me
His customer service the BEST! On point in everything with ny vehicle
Rita S
5/31/2025
Sheryl M. VERIFIED CUSTOMER
I reported an issue with the driver side door not unlocking. Service Team indicated to Service Agent the problem was resolved by changing the battery in the key fob...it didn't fix the problem. Service Agent asked that I make an appointment for a later date to have the problem addressed.
5/30/2025
Gerardo C. VERIFIED CUSTOMER
Fast service. Very efficient!
5/30/2025
Angela S. VERIFIED CUSTOMER
Thank you for prompt, friendly service!
5/30/2025
Adrian G. VERIFIED CUSTOMER
Very great service always looking forward to see Ivan for all my vehicles needs.
5/29/2025
Norma M. VERIFIED CUSTOMER
Ivan is awesome, always making sure Im taken care. He a fine example of customer service
5/29/2025
Michael B. VERIFIED CUSTOMER
Ivan always take care of me,
5/29/2025
Miriam R. VERIFIED CUSTOMER
It took 30 minutes to be seen even with an appointment. Usually my Lexus is washed, it was mot washed. Usually I get a call when my vehicle is ready, I was the one reaching out to get information on the status of my lexus.
5/29/2025
Fred P. VERIFIED CUSTOMER
Outstanding service very good pricing, very satisfied with service.
5/29/2025
April B. VERIFIED CUSTOMER
Ivan is absolutely amazing and accommodating every visit. He goes the extra mile to walk me through each step and is very knowledgeable. I appreciate his service and honesty.
5/29/2025
Jennifer J. VERIFIED CUSTOMER
Arturo has been my contact since I began service at Fox Lexus. He’s very through, explains all the service and price. Works with me if I’m unsure about what is critical for my car. Can’t recommend Arturo enough.
Excellent
5/29/2025
Vasantkumar B. VERIFIED CUSTOMER
I got very good service Thanks
5/28/2025
Paulette P. VERIFIED CUSTOMER
Iván was very professional and helpful with my service. He answered all of my questions and explained everything thoroughly. Lexus overall has always met my expectations when it comes to customer service.
5/28/2025
Syvia G. VERIFIED CUSTOMER
Great job!!
5/28/2025
Angelica P. VERIFIED CUSTOMER
Thank you, Ivan , for making sure my vehicle was taken care of after the minor damage caused to my vehicle during the service visit. I know we have something still pending; however, I have no doubt he will get it taken care of. I appreciate his swift action to resolve the situation.
5/28/2025
Editha C. VERIFIED CUSTOMER
Good service! Completion of service on time. Questions answered by Mr. Ivan
5/27/2025
Annabell P. VERIFIED CUSTOMER
Ivan is very professional and nice guy!
5/27/2025
Ikenna E. VERIFIED CUSTOMER
Excellent service by Ivan as usual!…he is the best!