Ivan did great. He had to order a battery and got it installed and ready for pick up by noon the day the battery arrived. It was the second time we had to bring the car in for the same problem. Not starting right away. The first time, they said the battery passed. This time, they said it didn't.
6/12/2025
Justin H. VERIFIED CUSTOMER
Ivan is an honest and up front person. It’s good to see we still have these types of people in this world. Other service centers try to upsell you on things you don’t need. He only advised what I need. I am a car guy and mechanic myself he did not know that but I could tell he was honest and wanted a return long lasting customer. I will take me Lexus cars here as long as he is there.
6/12/2025
Rosa C. VERIFIED CUSTOMER
Ivan is always professional and communicates every step of the way. Thank you Ivan!!
6/11/2025
Zinnia M. VERIFIED CUSTOMER
The communication was very poor. We dropped off the car at the scheduled time and 45 minute later, we get a call from you to ask if we were going to drop off the car. You had the wrong car on file, you had the wrong primary phone number. You are texting my husband instead of me.
6/11/2025
Hector L. VERIFIED CUSTOMER
Very happy with your service
6/7/2025
Mario M. VERIFIED CUSTOMER
Outstanding service!
6/7/2025
Agustin A. VERIFIED CUSTOMER
Very nice and knowledgeable
6/7/2025
Robyn G. VERIFIED CUSTOMER
Ashley Angel was very professional and provide me with great customer service. She was available to answer all my questions throughout the day while my car was being serviced. She was phenomenal. I requested to have her as my representative the next time my car needs service.
6/7/2025
Patricia S. VERIFIED CUSTOMER
Thank you
6/7/2025
Arturo C. VERIFIED CUSTOMER
Outstanding personalized care!
6/7/2025
Ken S. VERIFIED CUSTOMER
Trust and Integrity matters most to me.
I always appreciate the service I receive from Fox Lexus.
6/6/2025
Lupe W. VERIFIED CUSTOMER
Ivan is always very helpful, professional, and courteous. We appreciate the great service he provides time after time.
6/6/2025
Linda M. VERIFIED CUSTOMER
Ivan is the best ! He provides information and is always timely. My husband and I would rather not work with anyone other than Ivan.
6/5/2025
Gregory D. VERIFIED CUSTOMER
Professional
6/5/2025
John S. VERIFIED CUSTOMER
Ashley and Gene were great Always get excellent services there highly recommend working with her
6/5/2025
Erlinda O. VERIFIED CUSTOMER
:)
6/5/2025
Norma M. VERIFIED CUSTOMER
Ivan and the service department are the best I've
Experienced.
6/5/2025
Marleen R. VERIFIED CUSTOMER
Thank you so much for a professional and kind environment. It was fast and simple thanks to Arturo.
6/5/2025
Miguel H. VERIFIED CUSTOMER
Great job ArturoGonzalez for a wonderful service in a timely manner