Ivan is amazing, have very good follow up skills, ensures all is done timely!
5/3/2025
Eric C. VERIFIED CUSTOMER
Excellent customer service
5/2/2025
Giovanni R. VERIFIED CUSTOMER
Everything was great!
5/1/2025
Nathan H. VERIFIED CUSTOMER
Ivan great as always!
5/1/2025
Karen R. VERIFIED CUSTOMER
Arturo and his team are awesome ! Also Enrique at the body shop are all so great. I couldn’t find a more wonderful bunch of people. They strive for perfection that strive to make your customers grateful and happy. I will take great care of my beautiful car. When the time comes I will hand it over to you. Until I lose my mind. I hand on. Some days that may happen soon! Thank you very much!
5/1/2025
Garrett L. VERIFIED CUSTOMER
Professional. Eager to please.
5/1/2025
Jeffrey S. VERIFIED CUSTOMER
Ivan is always so friendly and expedient with the service on my vehicle.
4/29/2025
Robin E. VERIFIED CUSTOMER
Thank you for going above and beyond to fix this big repeating problem with my car that’s been reoccurring since August 2024.
4/29/2025
Sylvia P. VERIFIED CUSTOMER
Ivan is always so courteous!!
4/29/2025
Irma L. VERIFIED CUSTOMER
Arturo is very professional and knowledgeable. He is very helpful and I really appreciate all he does to help. Keep up the good work! Thanks
4/29/2025
**** R. VERIFIED CUSTOMER
Overall, we received satisfactory customer service.
4/28/2025
Lorenzo G. VERIFIED CUSTOMER
Please do ****-****-xxxx
4/27/2025
Richard Urriata. VERIFIED CUSTOMER
Ivan does an excellent job of representing Lexus of El Paso, his service is equal to the quality of my Lexus!!!
4/27/2025
Elizabeth L. VERIFIED CUSTOMER
Ivan is always very helpful and professional. He ensure that my vehicle gets serviced in a timely manner and advises me if there's any issues that have occurred. I would consider Ivan to be a invaluable asset to Lexus.
4/27/2025
Veronica U. VERIFIED CUSTOMER
Customer service was Friendly and service was fast.
4/27/2025
Samuel Jr. VERIFIED CUSTOMER
Ivan is a kind and thoughtful gentleman.
4/27/2025
Ivonne P. VERIFIED CUSTOMER
Ivan is very professional and always provides excellent service!!
4/27/2025
Manuela P. VERIFIED CUSTOMER
Mr.Gonzalez is extremely professional. He informed me as to what was done to my car, and what will be needed in the future. I hope I will be able to count on him to consult me on the needs of my car every time i take my car in for service. I seem to have a new consultant every time I take the car in for service. I would like to have the same consultant so that he becomes aware the needs of our car. Thank you for assigning Mr. Gonzalez to us.