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Real Reviews from VERIFIED CUSTOMERS
DENNIS G. VERIFIED CUSTOMER
Thanks Dave
5/30/2025
Galen G. VERIFIED CUSTOMER
None
5/29/2025
Jesca L. VERIFIED CUSTOMER
The service was perfect
5/29/2025
Eleanore K. VERIFIED CUSTOMER
The best service & attitude I’ve ever experienced from the man at the desk Mr. Antonio Kordell & the other staff I encountered! Good Service
5/29/2025
Timothy M. VERIFIED CUSTOMER
Dave is very knowledgeable and very polite and gets right back to you when you call the mechanics are also totally awesome to do a great job. I think Dave and them deserve a raise every time I go there. You’re always willing to help you in anyway.
5/29/2025
Rhonda H. VERIFIED CUSTOMER
Kate and Josh were super nice and very informative of what I was having done on my car.
5/29/2025
Katie P. VERIFIED CUSTOMER
Kept informed. Dave was easy to work with and made me feel comfortable about a major repair.
5/29/2025
John L. VERIFIED CUSTOMER
It was a pleasure meeting and working with Bill.
5/29/2025
Arisbella D. VERIFIED CUSTOMER
Excellent
5/28/2025
Mike S. VERIFIED CUSTOMER
Bill and the Toyota staff took care of my Toyota. 7-45 appointment I was home by 10-30 with the crossbars attached my Toyota washed completely satisfied. Fast friendly service
5/28/2025
Paul D. VERIFIED CUSTOMER
I had a 9:30 AM appointment and the work wasn’t started until close to 11:30 AM. I checked with the supervisor at 11:15 for an update and was advised my car was in line to come up which I took as to come up the driveway. In addition an oil change and filter change was over $200.00 which is exhorbit. Very unsatisfied.
5/28/2025
Kathy D. VERIFIED CUSTOMER
Took me on time, completed service while I waited, thoroughly explained all work performed.
5/28/2025
Richard D. VERIFIED CUSTOMER
Thanks
5/28/2025
Beth A. VERIFIED CUSTOMER
Every time I bring my car in for service here the Bluetooth connection to the vehicle is compromised. I spend hours trying to correct this by doing my own research and troubleshooting because anytime I ask service for help I hear “I don’t know why your car is doing this.” Which is odd because I’ve complained every time. This time however I cannot seem to get it fixed and by the looks of the number of videos and comments about this very issue on the internet I am not alone. Toyota seems to have had an ongoing issue with the infotainment system since 2020. Also, I do not live close to the dealership so it’s pretty inconvenient for me to have to drive back to fix a problem your service department seems to be creating every time they service my car.
5/28/2025
Karianne F. VERIFIED CUSTOMER
Very good. Quick and easy.
5/26/2025
Roy J. VERIFIED CUSTOMER
Despite listing my rear brakes listed as "10/32in rhe rea", I was told that my rear brakes would fail my state inspection. I consented to having my rear rotors and pads replaced. After picking up the vehicle, it was apparent that the vehicle was not test-driven after the new brakes were installed; both rear brakes made oscillating grinding noise at any speed over 15 MPH regardless of whether the brakes were engaged or not. I took the rear wheels off to examine the rear brakes and found that there was no lubrication except on the underside of the abutment clips. I properly re-assembled the brakes using new brake pads and proper lubricant and the brakes function silently and properly. There is no noise now after I did this. I feel I should be refunded for the cost of the brake pads($90) and the labor costs for the brake job ($229) because I had to redo this work.
5/25/2025
David R. VERIFIED CUSTOMER
Kate and Josh were excellent!!!
5/25/2025
Nicholas D. VERIFIED CUSTOMER
Mike was excellent. I really appreciated my customer service and it’s one of the reasons I always come back for any maintenance for my car!
5/25/2025
**** O. VERIFIED CUSTOMER
I didn’t see any much improvement after service. The fluid level is same like how it was before service. I didn’t see any changes
5/24/2025
Judy M. VERIFIED CUSTOMER
Excellent customer service, discussed future needs based on current condition
5/24/2025