I got my second key yesterday from the recall and it didn’t come with the key to open the door. The remote doesn’t have a key ring on the device because it’s only provided when you have the physical door key. Very stupid. Most people put the car remotes on a key hook. Other than that everything else fine.
12/7/2024
Jennifer P. VERIFIED CUSTOMER
I scheduled an oil change for my highlander. Got there and they asked for my corolla. Just needed an oil change. Two and a half hours later we were told my highlander was inspected and needed $1,400 in service. Just needed an oil change. Declined all service. Was charged for inspection I did not need. Just needed an oil change. Will never be back again with any vehicle.
12/7/2024
Jennifer Y. VERIFIED CUSTOMER
Kate is knowledgeable and more importantly young! She has so much to offer to this company as she continues to grow. Very educated. Thank you Kate!
12/6/2024
Jerolyn L. VERIFIED CUSTOMER
I came in with a $50 coupon to go towards replacing my air filters with my annual inspection. I purchased my car at Jim Shorkey so my state inspection was free. I don't show the $50 discount on my air filters. I called and left voicemail for David as well as text twice.
I have still not received a response.
12/6/2024
Ralph V. VERIFIED CUSTOMER
Josh did a great job with my service. He was attentive and exceeded my expectations.
12/6/2024
Agnes A. VERIFIED CUSTOMER
Antonio was very professional during my business with him.He was very patient, he is a young man who knows how business goes and I am going to recommend him to other Toyota car owners!
12/6/2024
Brigitte P. VERIFIED CUSTOMER
Always reliable and trustworthy service.
Great service and staff.
12/6/2024
Rebecca J. VERIFIED CUSTOMER
Patient and thorough and curtious
12/6/2024
Tianyu J. VERIFIED CUSTOMER
Josh helped identify the console crash issue and order parts to resolve it. I’m happy about his dedication to the customer service.
12/6/2024
Matthew C. VERIFIED CUSTOMER
Thank you! Michael was great to work with and it was extremely nice of Paul to give me a ride so that I could get a few things done across the street while, my car was in.
12/5/2024
Joan A. VERIFIED CUSTOMER
LI love my Jim Shorkey Toyota Service Center. EVERYONE IS SO POLITE AND very Professional!
12/5/2024
Jennifer G. VERIFIED CUSTOMER
Thanks to Michael for being so professional and efficient especially being so very busy.
12/5/2024
Thomas B. VERIFIED CUSTOMER
Thank you for the service today and being accommodating with the schedule.
12/5/2024
Santiago B. VERIFIED CUSTOMER
Was good, Antony delivered excellent service, I am happy that everything was covered by the guarantee.
12/5/2024
Hubert S. VERIFIED CUSTOMER
Loved Katie! Very professional and kind!
12/5/2024
Frank V. VERIFIED CUSTOMER
Great young lady. Pleasant and considerate. Made sure that I was updated on my vehicle’s progress as I waited. She is an asset to the team.
12/4/2024
Donald O. VERIFIED CUSTOMER
I was there with my sister and we both agreed that Kate Young helped make everything run smoothly and was very pleasant, kind and helpful!
Debbie Okon
12/4/2024
CINDY P. VERIFIED CUSTOMER
Kate was very friendly and professional, as were all the gentlemen that I spoke to in the service area. Thank you, CINDY P
12/4/2024
Joseph D. VERIFIED CUSTOMER
TY
12/4/2024
John N. VERIFIED CUSTOMER
Antonio was awesome! Explained everything that was done . Job completed in a timely manner .