Service rep was very nice with a nice since of humor and very professional
4/20/2026
Oheneba A. VERIFIED CUSTOMER
Thanks
4/19/2026
Fouad I. VERIFIED CUSTOMER
Already sent comments
4/19/2026
Alexandra T. VERIFIED CUSTOMER
Ryan was fantastic!
4/18/2026
Carl F. VERIFIED CUSTOMER
Good service as usual!
4/18/2026
Margaret G. VERIFIED CUSTOMER
It’s pretty impressive that you get a video with the tech talking going around the car telling you what they are doing! Thank you!
4/18/2026
John W. VERIFIED CUSTOMER
I asked for my tire pressure to be adjusted as part of the multi point inspection and they didn't set it to the proper pressure. My tires are still over inflated
4/18/2026
Michael L. VERIFIED CUSTOMER
Ryan was exceptional in researching and acquiring tires for my Tundra.
4/18/2026
Christopher P. VERIFIED CUSTOMER
As per usual, my service appt went very well. The staff were friendly & my service provider was very helpful. The wait time was short and Toyota has the best customer waiting area of any dealership I've ever visited. Comfy & loaded with easily-purchasable snacks. What more can you ask for?
4/18/2026
Jill P. VERIFIED CUSTOMER
I would like the video of my car inspection from today. Thank you.
4/18/2026
Erin A. VERIFIED CUSTOMER
Samantha is the best. . She calls, texts and communicates really well. I hate having to get my car fixed but Samantha makes it easier.
4/17/2026
Ann H. VERIFIED CUSTOMER
Ryan was the best service advisor I have dealt with at your dealership. He was friendly, upbeat and knowledgeable.
4/17/2026
Frank T. VERIFIED CUSTOMER
Always great service. THANKS!
4/17/2026
Barbara T. VERIFIED CUSTOMER
This was not my first time coming to this dealership for work. They run on time, explain things and proceed efficiently.
4/16/2026
Terence C. VERIFIED CUSTOMER
My wife and I do business with Jim Shorkey Toyota because of Ryan Kavanaugh working there. We believe he is well educated, honest and he represents his employer with integrity. We have not found his quality at any other dealership and are glad he’s there to help us.
4/16/2026
Tabatha L. VERIFIED CUSTOMER
I didn’t even bring my car in for service today. The last two times I’ve had appointments to bring it in I was told to not even leave it because they couldn’t do anything with it even though it continues to have major issues. Last I was told, I was going to have to leave it for a month or more and have a long term rental, but that hasn’t been communicated with me yet.
4/16/2026
Jared M. VERIFIED CUSTOMER
Roy was super personable, helpful, and knowledgeable about what I did and didn’t need for my vehicle.
4/15/2026
Nikhil T. VERIFIED CUSTOMER
Kate was extremely patient and helpful while explaining how the Toyota Care service schedule determines the maintenance steps/operations that would be performed today and the steps/operations that were performed in the past. She was also very thorough and thoughtful in letting me know about how the next service visit might likely occur and what I could expect.
4/15/2026
Jim A. VERIFIED CUSTOMER
Ryan was very helpful discussing what service was needed.