Roy could not have been nicer and is a credit to Shorkey Toyota.
4/12/2026
Patricia T. VERIFIED CUSTOMER
I am furious!!! About 2-3 miles after leaving the service center a warning light/alarm came on the dashboard warning me of low oil pressure & to turn around & go back to the center. It was past 5:00, the center was closed. I continued home & arrived safely. I will not be able to use the car to participate in my usual Sunday activities including missing my grandson’s home opener baseball game. I expect to hear from you on Monday.
4/11/2026
Giselle M. VERIFIED CUSTOMER
I have been taking the 2012 Rav 4 to you guys for years and I always get excellent service at a fair price.
4/11/2026
William M. VERIFIED CUSTOMER
Kate’s communication was outstanding and the service was prompt and efficient.
4/11/2026
Clinton E. VERIFIED CUSTOMER
Excellent service
4/10/2026
Larry C. VERIFIED CUSTOMER
Nice guy, straight to business, seemed very knowledgeable and a proper representative for any company.
4/10/2026
Jay C. VERIFIED CUSTOMER
Good service and fast
4/10/2026
Peggy E. VERIFIED CUSTOMER
Samantha is the best! She serves the customers kindly, expertly and is always so friendly. She is a wonderful and knowledgeable ambassador of the Jim Shorkey Toyota brand. The technician team does a great job.
I’m a raving fan of your dealership and your team.
Peggy E
4/10/2026
Delia K. VERIFIED CUSTOMER
In the end, Kate was great, she facilitated service in a timely manner. When I arrived, however, the greeting and intake procedure was botched with a lack communication about what service was being done and how long it would take. My contact info wasn’t in the system somehow and so all of the text communications went to my spouse who was at work elsewhere.
4/10/2026
Duane G. VERIFIED CUSTOMER
Excellent quick and transparent
4/10/2026
Patricia D. VERIFIED CUSTOMER
You got me in the same day I called you. Sure glad you weren't too busy that day.
4/10/2026
Saul M. VERIFIED CUSTOMER
It was such a pleasure working with Roy! Great guy and very honest. I am definitely going to recommend him and your dealership to everyone. Thanks for everything!!! Saul
4/9/2026
Beth S. VERIFIED CUSTOMER
Mike was great and very attentive!
4/9/2026
Susan O. VERIFIED CUSTOMER
The work was not completed today because of broken equipment, not Mike Hodoba’s fault. He kept me informed and I will have the service completed when the key equipment is repaired.
4/9/2026
Rayna Z. VERIFIED CUSTOMER
Very nice and helpful service!
4/9/2026
Sandra M. VERIFIED CUSTOMER
Very knowledgeable, helpful and pleasant.
4/9/2026
Maria V. VERIFIED CUSTOMER
????????????????
4/9/2026
Berry R. VERIFIED CUSTOMER
Bill was crazy personable! Great experience!
4/8/2026
Karen P. VERIFIED CUSTOMER
Thank you
4/8/2026
MARK W. VERIFIED CUSTOMER
Once again Ryan was an absolute pleasure to deal with. Very happy with the service I received today. Thank you.