I have questions regarding the repair of my car in correlation with it.Then needing a front end alignment to calibrate the air bag repair.
3/10/2025
Lauren B. VERIFIED CUSTOMER
I would not like a phone call- customer service was fine. I do feel the company tried to upsell me on tires when they are not needed, overpriced the filters suggested, and pushed an oil change when one is not due. My total was near $2,000. I ended up doing the bare minimum with you all- and took it to a local shop, highly recommend and was quoted $1200 LESS for the same work, and told the tires were not necessary anytime soon. I will not be returning. Unfortunately my experience has been less than expected at my last few appointments, today was the final straw. Thank you for your time.
3/10/2025
Carly B. VERIFIED CUSTOMER
Time it took for an oil change and to rotate tires was extremely long! App was for 9:30am and I was waiting for the car. I was finished at 1:30.
3/10/2025
Deborah L. VERIFIED CUSTOMER
Michael is a great advisor! An asset to your team.
3/10/2025
Christopher S. VERIFIED CUSTOMER
Thank You Antonio and whole team for repairing my Toyota ! :-)
3/9/2025
Elaine C. VERIFIED CUSTOMER
Professional and very attentive
3/9/2025
Richard L. VERIFIED CUSTOMER
Good customer service...thank you!
3/9/2025
Elizabeth G. VERIFIED CUSTOMER
Is it possible to update my email address? I would like it to now be
3/9/2025
Olayinka D. VERIFIED CUSTOMER
Samantha is a wonderful and patient person
3/8/2025
Omar A. VERIFIED CUSTOMER
You should clean the floors before installing mats as part of quality control, it’s not something that should even need to be asked for
3/8/2025
Steven W. VERIFIED CUSTOMER
Samantha is the absolute best service advisor.
3/8/2025
Christina K. VERIFIED CUSTOMER
I appreciate fitting in the recommended services in 1 day.
3/7/2025
MARGARET G. VERIFIED CUSTOMER
Mr Rusnakis a fantastic guy! He was so kind and helpful
3/7/2025
Joe N. VERIFIED CUSTOMER
Samantha is great at what she does and is very helpful. She is my go to person when I come for service. I have never had problems when I deal with her unlike others there.
3/7/2025
Elizabeth D. VERIFIED CUSTOMER
Samantha was super nice and very professional.
3/7/2025
Tom K. VERIFIED CUSTOMER
I am satisfied with Dave’s service, however I went to drop my vehicle off the night before and arrived before service closed at 6pm and was told to use the drop box. I was not familiar with where the drop box was located and walked around for a few minutes before a mechanic guided and assisted me. The other service rep could have easily checked me (as I arrived well before the 6pm close) in in preparation for my appointment the next day or at a minimum guided me to the drop box.
3/7/2025
Eugene P. VERIFIED CUSTOMER
I am always upset when free turns out no to be free. The original writeup indicated that shop fees were $0, yet when I received the final invoice I was presented with a $4.00 shop fee. This was a safety inspection only. What happened, did the technician wash his hands after he inspected the car and I was charged for the soap, water, and paper towels. Sheesh! Bogus. Gene Pieszak
3/6/2025
Joanne K. VERIFIED CUSTOMER
Kate was very helpful and professional today!
3/6/2025
Cynthia N. VERIFIED CUSTOMER
Antonio was Fabulous very conscientious and kind and you are lucky to have him on your team.