My interaction today at the Toyota service place was exactly what I would have wanted. Like couldn’t have gone better if I planned it. Antonio helped me and answered all my questions and made sure I understood. I made the noob mistake of wanting to wait there the whole time while they inspected my car, but they provided a lot of amenities to make my waiting time as comfortable as possible. I would recommend this place.
4/17/2025
Jamil K. VERIFIED CUSTOMER
Excellent service
4/17/2025
Debra H. VERIFIED CUSTOMER
Friendly, knowledgeable representative. Appreciated her assistance.
4/17/2025
Sabyrbay K. VERIFIED CUSTOMER
????
4/17/2025
George C. VERIFIED CUSTOMER
Great efficient service everything explained
4/16/2025
Celeste K. VERIFIED CUSTOMER
The problem with the battery discharging was not solved. We will be taking the car to another Toyota service facility to get their Input.
4/16/2025
Erik B. VERIFIED CUSTOMER
You damaged my truck, which ****, but $hit happens and you fixed the problem for me by sending my truck to a body shop and giving me a loaner until the body work is complete. That’s damn good service and appreciate it. Thank you.
4/16/2025
Chunqing H. VERIFIED CUSTOMER
service is good
4/16/2025
David V. VERIFIED CUSTOMER
Antonio was professional and easy to work with. He did an Excellent job!
4/16/2025
William S. VERIFIED CUSTOMER
When I dropped my car on Monday Antonio said he’d be in touch when it was ready. I got a text (supposedly from Antonio ) on Monday afternoon that the car was ready. When I went to the service desk he said “oh no that’s an automated thing. I didn’t text you. You car won’t be ready til tomorrow “. On Tuesday (since I didn’t want to make a repeat trip for nothing) I called and texted Antonio with no reply. When I did reach him he said “like I told you yesterday you can pick up your car anytime
“today”.
4/16/2025
Emanual B. VERIFIED CUSTOMER
Fast and efficient
4/16/2025
Herbert G. VERIFIED CUSTOMER
Great people to deal with
4/16/2025
Craig N. VERIFIED CUSTOMER
My service advisor Bill Ellis was very professional and very detailed oriented going over my Toyota Tacoma! Extremely satisfied with Bill and the service technician Colton. I most enjoyed the detailed maintenance videos!
I am completely satisfied with the professional quality and service of the staff at Jim Shorkey Toyota.
4/16/2025
Jessica R. VERIFIED CUSTOMER
Great people
4/15/2025
Ivan F. VERIFIED CUSTOMER
Joshua was friendly and explained the issues and repairs clearly. He went above and beyond with his help.
4/15/2025
Robert D. VERIFIED CUSTOMER
Work was done on time. Communication was effective.
4/15/2025
Melissa P. VERIFIED CUSTOMER
I think before diagnosing a know problem you should ask the customer to check their gas cap to see if that's the problem. Not charge the $144 dollars and then say you need to tighten your cap. Also what happened to Samatha? She was an excellent employee
4/15/2025
MARLENE H. VERIFIED CUSTOMER
Thanks for your good service!
4/14/2025
Kathleen M. VERIFIED CUSTOMER
I asked to have my car put through the car wash but they didn't.
4/14/2025
DOTTY H. VERIFIED CUSTOMER
Katie was wonderful. Very pleasant, informative, and a great addition to your team!!’