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Real Reviews from VERIFIED CUSTOMERS
Kevin G. VERIFIED CUSTOMER
Advisor did a great job!
5/22/2026
Angelita A. VERIFIED CUSTOMER
He was very friendly easy to understand and my car was ready when he said it would be
5/22/2026
Edward H. VERIFIED CUSTOMER
Great service. I appreciate your inspection, pics and explanation of problems. Mason was professional, and in my opinion did a great job.
5/22/2026
Melvin B. VERIFIED CUSTOMER
Very timely service delivered in a professional way.
5/22/2026
Jody B. VERIFIED CUSTOMER
Air Filter wasn't installed
5/22/2026
Neptali V. VERIFIED CUSTOMER
Excellent service
5/22/2026
Jose C. VERIFIED CUSTOMER
I have had some negative experiences in the past and started To do some of the maintenance at Toyota of Tampa Bay, but decided to try again in WCT, since I bought my car there and my son recently bought a Camry there! I had a good experience today with Richard Kindle, and would continue having my Highlander services done there!
5/21/2026
Kevin Q. VERIFIED CUSTOMER
Above and beyond
5/21/2026
Ozekiel H. VERIFIED CUSTOMER
Took 2 hours and 20 min for a oil change
5/21/2026
Mark D. VERIFIED CUSTOMER
Very informative
5/21/2026
Sarah M. VERIFIED CUSTOMER
I have always used your dealership for servicing my car since I bought the last two there. I was informed via the service report that my car was in need of tires and a quote was given. I was able to obtain another quote from Costco and was told that you guys price matched. I was then told that I would be charged a 15% up charge because Costco did not have Road hazard warranty. The fact to have a five-year road hazard to which I verified I was also told I would have to pay the installation of 160 that you were currently waiving as a special and I had in writing on my estimate because of the price match. So in essence you did not price match and we’re trying to cover the difference by charging me an up charge and waiving the installation. Needless to say I did not get the tires and I will be going to another dealership for further service. Your dealership wanted to charge me $249.99 for an alignment and I found out that another Toyota dealership only charges $120 or 119 99 quite a difference needless to say I think this is the end of my relationship with Wesley Chapel Toyota. You claim that I was a VIP Client but I certainly did not feel like one.
5/21/2026
Reakwon J. VERIFIED CUSTOMER
Don was absolutely great! Got me in and out in under an Hour! Had a tire rotation/ oil change/ and multi point inspection done.
5/21/2026
Mark L. VERIFIED CUSTOMER
Rick Davis and Tom Proctor have always treated me the best I could expect. Service at W.C. Toyota has always been outstanding and I think these guys are the reason.
5/21/2026
Jamell S. VERIFIED CUSTOMER
Please consider complimentary detailing services for toyota owners servicing there vehicles at your dealership.
5/21/2026
William F. VERIFIED CUSTOMER
The service was good but the price for an oil and filter change is too high.
5/21/2026
Fern R. VERIFIED CUSTOMER
Nicole was excellent . She worked diligently to get approval for a warranty repair and called me with updates daily -even if there was no Progress . I appreciated her willingness to get it done quickly and keep me informed throught .she is polite, knowledgeable and respectful. She is the advisor i schedule with everytime.
5/20/2026
Gail J. VERIFIED CUSTOMER
Been with Toyota for over ten years. They treat my 2004 lexis as being special. Ur Rick Davis and Richard kindle are the best. Very trustworthy. Gail & Richard jones
5/20/2026
Mateo O. VERIFIED CUSTOMER
Super attentive and informative, appreciate the great service
5/20/2026
Thomas A. VERIFIED CUSTOMER
Rick has taken care of us and our vehicles several times and always goes above and beyond! Would definitely recommend him to anyone servicing with Wesley chapel Toyota for the first time! We always appreciate his help!
5/20/2026
Melissa C. VERIFIED CUSTOMER
The only thing I had an issue with was I was told I made my appointment that I would have a ride back to where I needed to go and when my car was done, I would have a pick up the service funeral pick me up, but when I got there, that wasn’t the option I only had one way that was a very inconvenience and your website says that you guys offer a courteous shuttle.
5/20/2026