Damian was pleasant along with keeping me informed about my car’s progress. He was patient with answering questions and providing with details about prices for items suggested to keep my vehicle safe and maintaining longer life. Will definitely request him on my next visit.
3/14/2025
Lillian C. VERIFIED CUSTOMER
Damian was wonderful
Plan to keep him as my advisor
3/14/2025
Leah K. VERIFIED CUSTOMER
I waited less than an hour it was amazing Amanda did a great job
3/14/2025
Felix V. VERIFIED CUSTOMER
Joseph was a total professional. First time working with him and I was very pleased
3/14/2025
Victor R. VERIFIED CUSTOMER
Amanda was very attentive and explained my vehicle needs in a very simple manner. Great service advisor.
3/14/2025
Carlos G. VERIFIED CUSTOMER
No additional feedback, good service as always
3/14/2025
David J. VERIFIED CUSTOMER
Excellent service work. I totally recommend Terrell.
3/14/2025
Sherri F. VERIFIED CUSTOMER
Ridiculous charges and your company is dishonest, untrustworthy, and a reason why I despise car dealers.
3/14/2025
Christopher L. VERIFIED CUSTOMER
Very professional and he had me in and out of the dealership in less than 45 minutes while car was in for service.
3/14/2025
Gabriel M. VERIFIED CUSTOMER
Very thorough!!!
3/14/2025
Gemma F. VERIFIED CUSTOMER
Alex did a fantastic job!
3/14/2025
Maie M. VERIFIED CUSTOMER
He was excellent. Job well done. First time we were offered water. He explained everything with patience and clarity. He even made sure we watched the video. Thank you.
3/14/2025
Hilda C. VERIFIED CUSTOMER
Amanda was super nice & very helpful. Explained everything in a polite way, same as from last service visit.
3/14/2025
James B. VERIFIED CUSTOMER
Terrell will definitely not be recommended by me to anyone coming to have their vehicle serviced there. He doesn’t listen to you. My Tundra didn’t have the tires rotated like I asked him to do and he told me ok but didn’t put it down to be done. The video he texted me didn’t come through and he didn’t care to send it again so none of the recommendations for my Truck were done. When the Tundra was done he texted and called repeatedly to annoy me I guess because he wasn’t making any extra money off me but that was his fault. Also whoever drove my Tundra messed my setting for my driver seat all up. They put the seat all the way back and seat too low. The valley drivers do not need to screw with our seats. That was very rude to do that to someone vehicle without permission
3/14/2025
Blanca P. VERIFIED CUSTOMER
My experience with Mr.Knispel was extremely good. I will greatly recommend Mr.Knispel at Toyota of Wesley Chapel to my Friends and Family. Thank you.
3/14/2025
Nicole C. VERIFIED CUSTOMER
Gracen is the best! He is friendly, accommodating, thorough, and very communicative! A huge asset to your team!
3/14/2025
Jose M. VERIFIED CUSTOMER
I am very satisfied with the attention that was given to me by Amanda due to the maintenance of mi car
3/14/2025
Joseph I. VERIFIED CUSTOMER
Understand Amanda did her job in submitting my tire claim
My temper got the best of me because I sat for nearly 3 hours to to hear my claim was denied
I apologize for my foul mouth and lack of respect to Amanda
3 hours to evaluate a tire is ridiculous and the problem is with Fidelity