I called in to see if cesar had left my keys with sales so i could pick my car up after 8 as he told me he could do if I couldn’t make it by 8 since sales is open later , and the women who answered tge phone was extremely rude and told me Cesar had already left for the day there was only one person available in service and they were busy and she didn’t know if they would be able to call me back to let me know where my keys were and she was unable to find out if they were passed on to sales because they were on the other side of the building , all she could tell me was they they closed at 8 . I called bavk and the guy who answered got my number and was able to find out they had been given to sales and was very helpful.
2/19/2025
Jo A. VERIFIED CUSTOMER
Damian is very personable and efficient. A true asset to the WC Toyota dealership.
2/19/2025
Lisa S. VERIFIED CUSTOMER
Professional, kind, competent! Thanks for helping me!
2/19/2025
Tram N. VERIFIED CUSTOMER
Scott King is excellent and very helpful
Thank you
2/19/2025
Jim R. VERIFIED CUSTOMER
My service technician was named Cracin not Amanda
2/18/2025
Dawn G. VERIFIED CUSTOMER
Mason was thorough in his communications.
2/18/2025
Eli R. VERIFIED CUSTOMER
I waited for almost two hours for service and them went home without my car being serviced.
2/18/2025
Janinna T. VERIFIED CUSTOMER
The service manager was absolutely fantastic! Scott took the time to explain everything thoroughly, ensuring I understood all the details. His professionalism, patience, and clear communication made the entire experience smooth and stress-free. Truly exceptional service! Thank you Scott!
2/18/2025
Rafael D. VERIFIED CUSTOMER
I feel comfortable working with Mason. He knows my vehicle and always take care of me providing the right information so I can make a decision about what work to do for my vehicle.
2/18/2025
Keysha M. VERIFIED CUSTOMER
Scott was very attentive. I appreciate the service I received.
2/18/2025
Dakota J. VERIFIED CUSTOMER
Service was clearly communicated and Scott was very personable with all my services done would recommend service again!!
2/18/2025
Lisa G. VERIFIED CUSTOMER
Scott King was absolutely wonderful! He was friendly and professional. He made sure my vehicle was well taken care of. The service dept was excellent.
2/18/2025
Fanny R. VERIFIED CUSTOMER
Mr Kindle kept me informed and explained all the issues with my car and offered posible solutions.
2/17/2025
Kenneth J. VERIFIED CUSTOMER
Keeped me in the loop on the status of my SUV. Service team who worked on my car were Professional when sharing the detailed video on what is needed and what will be worked on.
2/17/2025
Glaylbert G. VERIFIED CUSTOMER
Excellent service ????
2/17/2025
Camilo S. VERIFIED CUSTOMER
I requested check a gap in the transmission system but you didn't find anything, And the problem is still there
2/16/2025
James W. VERIFIED CUSTOMER
Your staff’s personality and respect is outstanding. Each time I come to your dealership I wonder what quality of customer service I will get that day. And it has always been great.